Antonio Sarra
Hackensack
Summary
Dynamic healthcare leader with a proven track record at Dr. Anthony J Sarra DC, PA, enhancing patient satisfaction through strategic service improvements. Expert in patient management and conflict resolution, I excel in fostering teamwork and driving process enhancements, ensuring compliance and operational excellence in a fast-paced environment.
Overview
28
28
years of professional experience
Work History
President
Dr. Anthony J Sarra DC,PA
Hackensack
01.1997 - 12.2024
- Developed strategies for increasing patient satisfaction through improved customer service standards.
- Analyzed trends in the industry to identify areas where additional services can be offered or improved upon.
- Provided support with day-to-day administrative tasks such as filing paperwork, answering phones.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Biology
St Peters College
Jersey City, NJ06-1987
Skills
- Patient management
- Office administration
- Appointment scheduling
- Healthcare compliance
- Billing procedures
- Customer service
- Insurance verification
- Financial reporting
- Data analysis
- Effective communication
- Conflict resolution
- Team leadership
- Process improvement
- Training and development
- Insurance billing
- Medical records management
- Performance evaluations
- Patient scheduling
- Budget planning
- HIPAA compliance
- Records management
- Appointment management
- Chiropractic terminology
- Medical terminology
- Recruitment and hiring
- Healthcare regulations
- Patient relations
- Employee training
- Professionalism
- Team building
- Teamwork
- Contract negotiation
- Shift scheduling
- Employee development
- Professional demeanor
- Teamwork and collaboration
- Technical proficiency
- Crisis management
Languages
Spanish
Limited
Italian
Professional
Portuguese
Limited
English
Professional
Timeline
President
Dr. Anthony J Sarra DC,PA
01.1997 - 12.2024
Bachelor of Science - Biology
St Peters College
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