Antonio Serrano
Norwalk
Summary
Experience in maintaining compliance with health and safety regulations, ensuring a safe environment for both staff and customers. Responsibilities included managing customer inquiries and providing assistance during busy shifts, demonstrating effective time management and customer service skills. Supported operational efficiency by cleaning and restocking areas, as well as coordinating with team members to maintain a presentable dining space. Skills in equipment maintenance and adaptability contribute to a strong foundation for stock management roles.
Overview
1
1
year of professional experience
Work History
K.c. tasty treats
Cassi Roman
Stamford, CT
01.2023 - 07.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepared ingredients following safety and quality standards for meal production.
- Organized workstations to maintain efficient food prep operations.
- Assisted chefs in executing menu items during peak service hours.
- Maintained cleanliness of kitchen tools and equipment after each use.
- Monitored inventory levels and reported shortages to supervisors.
Host,took Orders
Mario the Baker Restaurant
Stamford
04.2023 - 07.2023
- Ensured compliance with health and safety regulations within the restaurant.
- Managed incoming calls during busy shifts.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided excellent customer service by anticipating customer needs.
- Managed dining room layout to maximize efficiency of staff members.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
HVAC
Westhill High School
Stamford, CT06-2026
Skills
- Customer service
- Time management
- Team collaboration
- Adaptable to change
- Food prepping
- Team player mentality
- Patience and empathy
- Food running
- Cleaning and sanitation
- Greeting guests
Languages
English
Full Professional
Timeline
Host,took Orders
Mario the Baker Restaurant
04.2023 - 07.2023
K.c. tasty treats
Cassi Roman
01.2023 - 07.2024
HVAC
Westhill High School