Antonio Serrato
Merrillville,IN
Summary
Results-driven Yardmaster with a proven track record in train scheduling, logistics management, and adherence to safety regulations. Committed to enhancing operational performance and safety standards.
Overview
10
10
years of professional experience
Work History
Yardmaster
Canadian National Railways
Gary, IN
03.2022 - 12.2025
- Streamlined coordination processes and communication efforts to facilitate punctual train departures and arrivals.
- Evaluated and improved yard operations to uphold safety measures and enhance operational efficiency.
- Coordinated and executed railcar switching operations, optimizing alignment according to established schedules.
- Facilitated training sessions for new yard personnel on safety protocols and operational procedures.
- Improved operational performance by reducing train dwell time through effective yard layout optimization and efficient switching procedures.
Train Conductor
Canadian National Railways
Joliet, IL
03.2022 - 03.2024
- Executed safe train operations by adhering to established safety regulations across various routes.
- Facilitated train schedule coordination and maintained ongoing communication with dispatch to support punctual operations.
- Assessed equipment functionality and verified adherence to safety standards through detailed pre-trip inspections.
- Monitored train operations and implemented solutions to operational issues, reducing delays and improving service reliability.
- Instructed new conductors on essential safety protocols, operational procedures, and customer service expectations to enhance overall service quality.
- Utilized extensive knowledge of railroad regulations to maintain compliance and enhance operational safety across train activities.
- Organized and coordinated arrangements for adding or removing train cars at designated points along routes to optimize operational efficiency.
Warehouse Worker
Amazon Robotics
Matteson, IL
01.2020 - 03.2022
- Operated automated picking systems to efficiently fulfill customer orders.
- Coordinated inventory management processes to ensure accurate stock levels.
- Trained new employees on safety protocols and warehouse procedures.
- Implemented best practices for material handling, reducing damage rates.
- Consistently lifted materials weighing as much as 50 pounds.
Cable Installation Technician
Xfinity Comcast
McCook, IL
10.2015 - 02.2020
- Managed end-to-end installation and configuration of cable services, ensuring optimal performance for residential and commercial clients.
- Analyzed site conditions to ascertain installation requirements and address troubleshooting challenges effectively.
- Collaborated with team members to optimize equipment usage and reduce downtime.
- Implemented safety protocols during installations, ensuring compliance with industry standards.
- Improved client satisfaction by delivering timely service and addressing concerns promptly.
- Developed troubleshooting guides to streamline problem resolution for common technical issues.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
- Repaired and updated equipment to conform to company-wide standards.
Education
No Degree - Nursing
Prairie State College
Chicago Heights, ILHigh School Diploma -
Rich Central High School
Olympia Fields, IL12-2012
Skills
- Safety regulations compliance
- Team leadership qualities
- Decision-making
- Quality assurance standards
- Emergency response preparedness
- Communication
- Train scheduling expertise
- Report writing proficiency
- Freight management proficiency
- Switching coordination
- Logistics management experience
- Hazardous materials handling
- Yard switching
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Yardmaster
Canadian National Railways
03.2022 - 12.2025
Train Conductor
Canadian National Railways
03.2022 - 03.2024
Warehouse Worker
Amazon Robotics
01.2020 - 03.2022
Cable Installation Technician
Xfinity Comcast
10.2015 - 02.2020
No Degree - Nursing
Prairie State College
High School Diploma -
Rich Central High School