Summary
Overview
Work History
Education
Skills
Accomplishments
Enterprise Top sales FY '24
Timeline
Generic

Antonio Silverio

East Setauket

Summary

Highly-motivated employee with desire to take on new challenges. Skilled management professional with strong organizational, communication, and problem-solving abilities. Adept at supporting executives, managing schedules, and coordinating projects to ensure efficiency and effectiveness. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Proficient in Microsoft Office Suite, project management software, and administrative support functions.

Overview

7
7
years of professional experience

Work History

Management Assistant

Enterprise Mobility
11.2023 - Current
  • Built relationships with customers and local body shops to create as much business for Enterprise as possible.
  • Communicate with customers in order to keep them up to date on payments, resolve any issues that they may have with the vehicle.
  • Upsold customers into more expensive vehicles, sold them optional protection products in place of their own insurance, and created an environment where customers felt welcome
  • Branch customer service scores of 92+ during every month that I worked at the Port Jefferson location (Regional Average was an 89)
  • Maintained positive growth throughout my time working at both the Port Jefferson location (250-300 cars on rent at any given time) and the Medford location (180-225 on rent)
  • Made Elite Club two times in first six months (Top 10 salesmen in the region get invited
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
  • Helped develop employees and prepped new hires transition from Management Trainees to Management Assistants.

Technician, HVAC

Sanitech Services
01.2020 - 09.2023
  • Lead a HVAC maintenance crew
  • Tasks include; communicating with customers, contractors, and supervisors about the progress of project at hand
  • Efficiently completed tasks, as well as working flexible hours
  • Troubleshot systems and equipment and ran tests to make effective recommendations
  • Followed safety practices to safeguard against injury and damage to property
  • Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Construction

PCI Industries
05.2019 - 08.2019
  • Maintained constant communication, which was needed to ensure safety and job satisfaction
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk
  • Streamlined inventory management, maintaining optimal levels of construction materials and tools.
  • Prepared worksites for construction, facilitating smooth operations throughout projects'' duration.

Landscaper

Landcrafters Landscaping
05.2018 - 08.2018
  • Worked with a team, successfully completing tasks that include; shoveling, weeding, mowing lawns, etc
  • Constant communication with customers and fellow team members
  • Followed landscaping designs to determine placement of sod, flowers or foliage

Education

Bachelor of Science - Criminal Justice

Farmingdale State College
Farmingdale, NY
05.2023

Associate of Science - Criminal Justice

Suffolk County Community College
Selden, NY
05.2021

High School -

Ward Melville High School
East Setauket, NY
06.2018

Skills

  • Intermediate ability to communicate in Spanish
  • Problem-Solving
  • Documentation and Reporting
  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Customer engagement
  • Business Growth
  • Employee Development
  • Profitability

Accomplishments

President of Chi Phi Fraternity at SUNY Plattsburgh-

Led a group of 35 men.

Dean's List at SUNY Farmingdale Fall '22.

Enterprise Top sales FY '24

Voted as the top sales rep in Area A by my peers. Area includes 7 different branches and 25+ sales reps. Constantly in the top three in Total Additional Revenue in the Area. Accomplished this by upselling customers into vehicles of higher MSRP, selling optional protection products, and selling pre paid fuel options.

Timeline

Management Assistant

Enterprise Mobility
11.2023 - Current

Technician, HVAC

Sanitech Services
01.2020 - 09.2023

Construction

PCI Industries
05.2019 - 08.2019

Landscaper

Landcrafters Landscaping
05.2018 - 08.2018

Associate of Science - Criminal Justice

Suffolk County Community College

High School -

Ward Melville High School

Bachelor of Science - Criminal Justice

Farmingdale State College

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Antonio Silverio