Antonio Soto
Fountain Hills,AZ
Summary
Dedicated professional with a track record of enhancing customer satisfaction at Polito Pool Care through expert pool maintenance and strong communication skills. Demonstrates exceptional problem-solving abilities and a teamwork mindset, contributing to improved service delivery. Known for reliability and a keen attention to detail, adept at adapting to diverse work environments and learning quickly to meet employer needs.
Professional with hands-on experience in pool maintenance and cleaning. Strong ability to troubleshoot and resolve issues, ensuring clean and safe swimming environments. Reliable team player known for adaptability and achieving high-quality results. Skilled in water chemistry, equipment handling, and customer service, bringing thorough and dependable approach to every task.
Overview
7
7
years of professional experience
Work History
Pool Cleaner
Polito Pool Care
06.2020 - 02.2025
- Cleaned and maintained 70+ residential pools and commercial pools year-round.
- Enhanced customer satisfaction by providing thorough pool cleaning services, including vacuuming, skimming, and scrubbing.
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Developed strong relationships with clients through effective communication skills and genuine concern for their satisfaction.
- Supported clients in troubleshooting minor issues over the phone or email, reducing downtime for their pools and spas.
Food Runner
Oka Sushi
05.2019 - 05.2020
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Busser
El Encanto
03.2018 - 04.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Fountain Hills High School
Fountain Hills, AZ05-2020
Skills
- Conflict resolution expertise
- Customer service
- Problem-solving
- Attention to detail
- Teamwork mindset
- Willingness to learn
- Strong work ethic
- Adaptable and flexible
- Critical thinking
- Reliability
Timeline
Pool Cleaner
Polito Pool Care
06.2020 - 02.2025
Food Runner
Oka Sushi
05.2019 - 05.2020
Busser
El Encanto
03.2018 - 04.2019
High School Diploma -
Fountain Hills High School
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