Athena Barnard
Portsmouth,RI
Summary
Cooperative internal auditor offering well-developed skills in data analysis. Pursuing a position where a qualified individual with an understanding of audits and regulatory compliance is highly sought.
Overview
26
26
years of professional experience
Work History
Cashier
Roses
Portsmouth, VA
08.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
Personal Caregiver
Immanuel Care
Chesapeake, VA
07.2023 - Current
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and transferring.
- Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
- Maintained accurate records of services provided to each client.
- Provided emotional support to clients and families during difficult times.
- Assessed the physical condition of the client on a regular basis and reported any changes or concerns to supervisor.
- Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
- Accompanied clients to doctor appointments or other errands outside the home.
- Administered medication as prescribed by physicians in accordance with state regulations.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
- Kept detailed notes about the progress of each patient's health status.
- Educated family members about caring for their loved one at home.
Internal Auditor @ MacArthur Center
Standard Parking
Norfork, VA
03.2006 - 07.2023
- Reviewed financial documents to ensure compliance with company policies and procedures.
- Developed audit programs and internal control systems to identify areas of risk.
- Documented audit findings in formal reports presented to senior management team.
- Provided recommendations on how to improve internal control environment.
- Assisted external auditors during annual audits by providing necessary information.
- Collaborated with other departments across the organization on various issues related to financial reporting.
- Ensured that all reports were filed accurately and timely according to applicable laws.
- Drafted audit reports to display findings.
- Addressed and resolved audit issues.
- Helped department leaders devise and implement remediation plans to address identified concerns.
Receptionist
Standard Parking @ MacArthur Center
Norfolk, Virginia
03.2006 - 07.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Parking Attendant @ MacArthur Center
Central Parking Systems
Norfolk, VA
02.1999 - 03.2006
- Greeted customers and provided information about parking fees, regulations and services.
- Assisted customers with finding available spaces in the lot.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Collected payments for parking fees from customers.
- Issued tickets to vehicles parked illegally or beyond specified time limits.
- Directed traffic flow within the lot as needed to maintain safety and orderliness.
- Resolved customer complaints in a professional manner while following established guidelines.
- Cleaned up litter in designated areas as needed throughout shift.
- Provided customer service and information, answered questions and gave directions.
- Directed drivers to parking spots.
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA06-1997
Skills
- Customer Service
- Cash Handling
- Payment Collection
- Customer Assistance
- Cash Register Operation
- Daily Reporting
- Fraud investigations
- Auditing assignments
- Control recommendations
- Fraud research
- Balance sheets
- Cash Flow analysis
- Auditing and Attestation
- Multi-Line Telephone Systems
- Office Administration
- Multitasking and prioritization
- Spreadsheet tracking
- Greeting and Seating Clients
- Business operations understanding
- Documentation And Reporting
Timeline
Cashier
Roses
08.2024 - Current
Personal Caregiver
Immanuel Care
07.2023 - Current
Internal Auditor @ MacArthur Center
Standard Parking
03.2006 - 07.2023
Receptionist
Standard Parking @ MacArthur Center
03.2006 - 07.2023
Parking Attendant @ MacArthur Center
Central Parking Systems
02.1999 - 03.2006
High School Diploma -
Deep Creek High School
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