Antonio Swan
Richmond,VA
Summary
Accomplished in organizing shipments and loading trucks for fast and efficient customer delivery. I am highly energetic, outgoing and detail-orientated. Handles multiple responsibilities simultaneously while providing exceptional customer service
Overview
4
4
years of professional experience
Work History
Cherry Picker
Winebow
08.2023 - Current
- Loaded and unloaded trucks effectively using the cherry picker, preventing damage to products during transportation.
- Collaborated with team members to optimize picking routes, increasing overall productivity and minimizing delays.
- Used radios and hand signals to enhance performance and safety while effectively communicating between boom operator and ground personnel.
- Handled fragile items with care while using the cherry picker to minimize product breakage rates during transport or staging processes.
- Enhanced warehouse efficiency by skillfully operating cherry picker machinery for accurate and timely order fulfillment.
Warehouse Lead
Amazon And Aldi
03.2022 - 07.2023
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
Delivery Specialist
Lowes Home Improvement Center
12.2019 - 03.2022
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
- Followed company policies and procedures during shift.
- Obtained signatures from customers upon delivery of goods.
Education
High School Diploma -
Meadowbrook High School
Chesterfield, VA 06.2015
Skills
- Stock organization
- Efficient material handling
- Workplace Safety
- Order picking accuracy
- Order Picking
- Warehouse Safety
- Speed and Accuracy
- Forklift Operation
- Truck loading and unloading
- Shipping and receiving
Timeline
Cherry Picker
Winebow
08.2023 - Current
Warehouse Lead
Amazon And Aldi
03.2022 - 07.2023
Delivery Specialist
Lowes Home Improvement Center
12.2019 - 03.2022
High School Diploma -
Meadowbrook High School