Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ANTONIO TATE

Woodland Hills,US

Summary

Experience implementing pricing strategies, developing territories, and identifying customer needs in order to deliver solutions. Account management and customer service are two areas where I excel. Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table. Individual who is well-versed in determining customer needs based on personal characteristics and other factors related to customer preferences. Courteous and friendly, with a desire to expand business opportunities through excellent client presentations, effective communication skills, and a strong commitment to customer service. Capable of managing customer needs in an analytical and forward-thinking manner.

Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sales Advisor

Bob Smith BMW
11.2018 - 05.2025
  • Increased sales and increased numbers by managing the entire lifecycle, from networking to account servicing.
  • Was able to effectively solve complex problems that had an impact on management.
  • Built long-term relationships with clients so that I could accurately quote pricing and terms that met the needs of the customer.
  • Met with current and potential customers to assess their needs and make recommendations for the best purchase solutions.
  • Kept in touch with clients on a regular basis to assess overall satisfaction, resolve complaints, and promote new services.
  • Used active listening and relationship-building skills to assess customer needs, build rapport, and connect with viable solutions.
  • Make contracts, which include pricing structures and service terms.
  • Was able to establish cooperative and positive relationships with clients, which helped to foster and lead to many successful and profitable deals.

Internet Sales Manager

Mercedes-Benz of Valencia
01.2018 - 09.2018
  • Responded to internet inquiries and phone calls in timely matter.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.
  • Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
  • Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
  • Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
  • Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.
  • Increased repeat business by developing loyalty program for online customers.
  • Facilitated cross-departmental initiatives to drive overall company sales goals.
  • Collaborated with marketing team to create effective online advertising campaigns.
  • Improved customer satisfaction by promptly addressing inquiries and concerns via email and live chat.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Internet Sales Manager

Mercedes-Benz of Calabasas
11.2015 - 12.2017
  • Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.
  • Was prompt in responding to online inquiries and phone calls.
  • Increased profits by building a pipeline and employing multiple sales penetration strategies.
  • Helped customers by answering their questions and completing their requests.
  • Kept my knowledge of store sales, payment policies, and security standards up to date.
  • Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements.
  • Listened to the needs and desires of customers in order to identify and recommend the best products.
  • Provided excellent, personalized customer service.
  • Maintained customer relationships and followed up on them.

Sales Associate

Acura 101 West
11.2014 - 11.2015
  • Built relationships with customers to encourage repeat business.
  • Resolved customer concerns promptly, ensuring their overall satisfaction throughout the purchasing process.
  • Developed a strong rapport with clients to foster trust and long-term relationships.
  • Conducted comprehensive vehicle presentations and test drives for potential buyers.
  • Increased customer satisfaction by providing personalized assistance and tailored vehicle recommendations.
  • Organized promotional events at the dealership to showcase new models and attract prospective buyers.
  • Attended trade shows and community events to promote dealership offerings, generating valuable leads.
  • Collaborated with the service department to address any post-sale issues or inquiries from customers.
  • Collaborated with finance department to secure optimal financing options for customers.
  • Fulfilled monthly sales targets consistently by employing strategic selling techniques.
  • Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
  • Leveraged CRM tools to manage client interactions and follow-ups effectively.
  • Partnered with management team to develop incentives that encouraged repeat business from loyal customers.
  • Maximized sales opportunities by identifying customer needs and matching them with suitable vehicles solutions.

Construction and Design Sales Manager

Digital Interiors
07.2012 - 09.2015
  • Managed a Portfolio of 15-20 accounts and over 1.13M in gross sales.
  • Increased sales by adding 11 additional accounts in the Los Angeles and Orange County territory.
  • Established and maintained budgets, quotas, and regional territories for the team.
  • Provided feedback on customer needs and preferences to the design and production departments.
  • Negotiated and closed large customer agreements.
  • Cold calling and Internet research helped me build a solid client base.
  • Gave sales presentations, negotiated contracts, and promoted services to customers.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.

Child and Family Specialist

The Help Group
05.2006 - 08.2013
  • Observed and monitored client behavior and responses to treatment.
  • Recorded client information on a specific flow sheet, accurately indicating suicidal precautions, sleep flow and restraints.
  • Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
  • Participated in weekly individual and family therapy sessions.
  • Identified new community resources and met with Therapist and Social Workers to discuss how to integrate these capabilities into current programs.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Kept daily logs of the children's behavior, sleeping patterns, meals, and activities.
  • Provided care for children ranging in age from 5 years of age to 17 years of age, which included tasks like feeding, dressing, and directing activities job search and additional daily life skills.

Child Care Counselor

Casa Pacifica Centers for Children and Families
05.2003 - 03.2012
  • Created a stable, consistent, and positive environment for 2-17 year-old children.
  • Planned group activities to help children improve their socialization, communication, and problem-solving skills.
  • Recognized early signs of emotional and developmental issues in children and brought them to the attention of their parents.
  • Provided daily reports that outlined each child's activities in great detail.
  • Included music and art activities to encourage creativity and expression.
  • Kept areas clean, organized, and stocked, as well as sanitized surfaces and toys each day.
  • Assisted with scheduling home visits, parent meetings, and developmental screenings.
  • Disciplined children and advised them on other ways to improve their behavior.
  • Met with families to discuss their children's activities and behaviors.
  • Documented and reported any behavioral issues or accidents to the other staff, therapist and parents, reducing the likelihood of future issues.

Education

Business - Some college (No degree) -

Antelope Valley College
Lancaster, CA

Finance Automotive Industry - Finance Manager Certification Diploma - undefined

Finance Manager Training - F&I School
Fairport, NY
01.2025

General Studies - GED - undefined

Desert Winds High School
Lancaster, CA
01.1994

Skills

  • Process development
  • Conflict resolution
  • Product management
  • Researched sales leads
  • Networking skills
  • Vendor relations
  • Converting leads
  • Client Development
  • Collaborating with designers
  • Promotional understanding
  • Sales analysis
  • Customer rapport
  • Customer service
  • Customer relations expertise
  • Coordinating documents
  • Cost reviewing
  • Optimizing business processes
  • Product and service sales
  • Cold calling skills
  • Brand management
  • Strategic planning
  • Proficiency with CRM systems
  • Sales experience
  • Brand awareness
  • Building rapport
  • Objection handling
  • Sales strategies
  • Upselling strategies
  • Cross-selling services
  • Product demonstrations
  • Pipeline management
  • Coaching and mentoring
  • Cold calling
  • Promotional sales
  • Closing deals

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 2-5 staff members.
  • Achieved 12-20 sales by completing 40-50 portfolio calls a day with accuracy and efficiency.
  • Managed multiple Sales portfolio opportunities per month.

Certification

  • F&I Finance Training - 2025

Timeline

Sales Advisor

Bob Smith BMW
11.2018 - 05.2025

Internet Sales Manager

Mercedes-Benz of Valencia
01.2018 - 09.2018

Internet Sales Manager

Mercedes-Benz of Calabasas
11.2015 - 12.2017

Sales Associate

Acura 101 West
11.2014 - 11.2015

Construction and Design Sales Manager

Digital Interiors
07.2012 - 09.2015

Child and Family Specialist

The Help Group
05.2006 - 08.2013

Child Care Counselor

Casa Pacifica Centers for Children and Families
05.2003 - 03.2012

Finance Automotive Industry - Finance Manager Certification Diploma - undefined

Finance Manager Training - F&I School

General Studies - GED - undefined

Desert Winds High School

Business - Some college (No degree) -

Antelope Valley College

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ANTONIO TATE