Antonio Torpes
CARVER,MA
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. Fluent in Portuguese
Overview
12
12
years of professional experience
Work History
SALES/Back up F&I
Herb Chambers Ford of Braintree
03.2024 - Current
- Finished Finance with $2497 PRU and 1.88 PPD
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated product quality and market comparisons by creating sales presentations.
- Proficient with CDK
- Proficient with RouteOne
- Proficient in Darwin FI
Water Restoration Specialist
Roto-Rooter Plumbing & Water Cleanup
05.2023 - 03.2024
- Adhered to EPA and OSHA regulations.
- Interpreted data to identify trends and address problems.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Drafted, finalized and submitted paperwork to complete sales.
- Interacted with approximately 3 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Created and implemented sales strategies to successfully meet company targets.
- Provided first-rate service to all customers and potential customers.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Provided moisture reading, infrared camera readings for mitigated scope.
F&I Specialist
JM&A Group
09.2022 - 11.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Self-motivated, with strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Gained strong leadership skills by managing projects from start to finish.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Builder
HOMEMAKER, STAY AT HOME DAD
04.2020 - 08.2022
- Finished Basement
- Updated Master Bedroom
- Complete Kitchen Renovation
- Complete Master Bathroom Renovation
- Built New Landscape and Wall
- Built New Patio Landing
- Built New Front Door Paver Walk Way
Business Manager (F&I Coordinator)
QUIRK
04.2019 - 03.2020
- Managed and arranged financing for clients upon delivery
- Complied with regulatory requirements within Bank Secrecy Act
- Delivered exceptional level of service by being genuine and sincere
- Proved successful working within fast-paced atmosphere
- Extremely organized and well managed book of business
- Convincingly informed clients on how to maximize their investment
- Reviewed all necessary documents to allow for effortless client SAIL
Lead Finance Manager
Herb Chambers Ford of Braintree
03.2016 - 04.2019
- Maintained average PRU of $1385
- Directed loan approvals based on deal structure
- Provided clients with seamless flow of perseverance
- Originated, reviewed, processed, and closed on loans
- Effectively and efficiently replaced concerns with benefits
- Quick to replace problems with solutions
- Carried out day to day duties with precise and ethical reasoning
- Process-Process-Process is everything with a Smile
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Reviewed documentation and identified financial discrepancies where applicable.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Processed invoices and contacted appropriate parties for timely payment receipt.
F&I Manager
TUFANKJIAN HYUNDAI
11.2015 - 03.2016
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Finance Director
PRIME BUICK GMC
03.2014 - 10.2015
- Worked with Credit Web
- Extensive knowledge with Dealertrack
- CVR Knowledge
- E-Contract
- Maintained office organized and sanitized
- Facilitated strong sales process and and demanded results through calculated forecasts
- Set clear departmental objectives and developed effective strategies to achieve targeted goals
- Kept funding sheet clean and clear of stipulations
Lead Finance Manager
Herb Chambers Ford Of Braintree
09.2012 - 02.2014
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Reviewed documentation and identified financial discrepancies where applicable.
- Managed investments to diversify financial portfolios and grow revenue.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
Education
BA - Communications, Philosophy & Theatre
Westfield State College
Westfield, Ma05.1998
Skills
- Contract Management
- Negotiation
- Attention to Detail
- Self-Motivated
- Multitasking Abilities
- Dependable and Responsible
- JM&A Menu Selling
- Profit Portfolio Menu Selling
Timeline
SALES/Back up F&I
Herb Chambers Ford of Braintree
03.2024 - Current
Water Restoration Specialist
Roto-Rooter Plumbing & Water Cleanup
05.2023 - 03.2024
F&I Specialist
JM&A Group
09.2022 - 11.2022
Builder
HOMEMAKER, STAY AT HOME DAD
04.2020 - 08.2022
Business Manager (F&I Coordinator)
QUIRK
04.2019 - 03.2020
Lead Finance Manager
Herb Chambers Ford of Braintree
03.2016 - 04.2019
F&I Manager
TUFANKJIAN HYUNDAI
11.2015 - 03.2016
Finance Director
PRIME BUICK GMC
03.2014 - 10.2015
Lead Finance Manager
Herb Chambers Ford Of Braintree
09.2012 - 02.2014
BA - Communications, Philosophy & Theatre
Westfield State College
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