Antonio Underwood
Decatur,GA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
3
3
years of professional experience
Work History
Custodian
Urban Services Group
College Park, GA
05.2020 - 01.2022
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Cashier,Food Prep and Server
Fireside Jamaican Restaurant
Atlanta, United States
02.2019 - 05.2020
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Counted cash in register drawer at beginning and end of shift
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Increased sales [Number]% by offering advice on purchases and promoting additional products
- Greeted and maintained relationships with regular customers
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Prepared beverages and filled food orders for customers
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked and organized merchandise in front lanes.
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Collected and authorized payments of guests.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Monitored and maintained required food temperatures for safety.
Floor Technician
Well Star
Atlanta, GA
05.2018 - 11.2018
- Efficiently prepared job sites by removing debris and setting up materials and tools
- Cleared trash and debris from front ,back rooms and outside areas regularly
- Used Floor equipment to clean and maintain floors
- Quietly waxed, buffed and vacuumed floors
- Worked with Floor technician to design detailed floor maintenance schedules based on floor types and foot traffic
- Organized materials, machinery and tools necessary to complete each job
- Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs
- Cleared trash and debris from over multiple rooms and office areas regularly
Education
GED -
Denmark Technical College
Denmark, SC08.2006
Some College (No Degree) - Business Administration And Management
Interactive College of Technology
Atlanta, GASkills
- Safety and security
- Keen observer
- Communication skills
- Knowledge of supervisory concepts
- Microsoft Office
- Work ethic
- Customer assistance
- Adaptability
- Written and verbal communication
- Time management skills
- Computer proficiency
- Interpersonal skills
- Cleaning and sanitizing
Timeline
Custodian
Urban Services Group
05.2020 - 01.2022
Cashier,Food Prep and Server
Fireside Jamaican Restaurant
02.2019 - 05.2020
Floor Technician
Well Star
05.2018 - 11.2018
GED -
Denmark Technical College
Some College (No Degree) - Business Administration And Management
Interactive College of Technology