Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
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Antonio Valdez Romero

Antonio Valdez Romero

Angleton,TX

Summary

Dynamic operations leader with extensive experience in different QSR Brands, excelling in strategic planning and team development. Proven track record of enhancing employee morale and driving revenue growth through effective training programs and operational efficiencies. Skilled in financial management and fostering a collaborative work environment, resulting in improved brands standards performance and customer satisfaction.

Overview

16
16
years of professional experience

Work History

District Manager, JR Director of Operations

Burger King
12.2018 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Work with the COO of the company to develop Newsletters monthly that show the vision come to live day by day in different markets.
  • Coordinate re-opening events for any remodeled location across the company.
  • Coordinate yearly employee events to recognize top performers.

Director of Operations

Chick-fil-A
05.2018 - 12.2018
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.

Area Director

Taco Bell
03.2009 - 05.2018
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Worked with HR and Training department to develop new program that will help the day to day operations.

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Attention to detail
  • Operations management
  • Team development
  • Multi-unit management
  • Financial management
  • Decision-making
  • Team building practices

Accomplishments

  • Achieved TOP 100 nationwide.
  • Achieved MAS HEART award
  • Achieved HR Training award.
  • Achieved DM of the year.
  • Head member of committee that organizes company events.

Languages

English
Spanish

Timeline

District Manager, JR Director of Operations

Burger King
12.2018 - Current

Director of Operations

Chick-fil-A
05.2018 - 12.2018

Area Director

Taco Bell
03.2009 - 05.2018

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Antonio Valdez Romero