Hardworking and dependable skilled maintenance technician with hands-on experience in property maintenance, retail stocking, and customer-facing roles. Proven ability to troubleshoot and solve problems, keep workspaces clean and safe. Bilingual in English and Spanish with strong communication skills and a strong commitment to teamwork, quality, and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Maintenance Technician / Handyman
University Heights Senior Apartments
08.2022 - 04.2025
Performed routine maintenance and repairs on residential including carpentry, and painting.
Conducted inspections to identify issues and proactively addressed potential problems before they escalated.
Repaired appliances, fixtures, doors, drywall, flooring, and other building components as needed.
Maintained a clean and safe work environment, adhering to OSHA safety standards and local building codes.
Responded to urgent maintenance requests in a timely and efficient manner, ensuring tenant and client satisfaction.
Collaborated with property managers and vendors to coordinate specialized repairs and improvements.
Managed tools, supplies, and inventory to ensure readiness for daily operations and emergency needs.
Stock Clerk
BJ's Wholesale Club
01.2018 - 07.2022
Received, unpacked, and organized incoming shipments to ensure accurate inventory levels and product availability.
Stocked shelves, display units, and storage areas with merchandise according to company guidelines and planograms.
Monitored inventory levels and assisted with cycle counts and restocking to maintain optimal product availability.
Labeled items with pricing, barcodes, and promotional signage; rotated stock to prevent expiration or damage.
Operated forklifts, pallet jacks, and hand trucks to move and organize bulk merchandise safely and efficiently.
Maintained cleanliness and organization of stockrooms and sales floors, ensuring compliance with safety and sanitation standards.
Collaborated with sales and receiving teams to fulfill large orders and assist customers with locating bulk items.
Maintenance Porter
MP Management LLC
03.2016 - 01.2018
Performed daily cleaning, upkeep, and light maintenance of common areas, including lobbies, hallways, restrooms, and exterior grounds.
Conducted routine inspections and minor repairs of lighting, plumbing fixtures, flooring, and building systems to ensure a clean and safe environment.
Collected and disposed of trash and recyclables, maintaining cleanliness standards throughout the property.
Responded promptly to maintenance requests and assisted with setup and breakdown of furniture or equipment for events or meetings.
Supported maintenance team with special projects such as painting, power washing, and seasonal tasks (e.g., snow removal, landscaping).
Ensured compliance with building safety protocols and reported hazards or needed repairs to supervisors.
Maintained inventory of cleaning supplies and tools, restocking and organizing storage areas as needed.
Flooring Sales Specialist
Home Depot
10.2009 - 02.2016
Provided expert product knowledge and personalized customer service to assist clients in selecting flooring materials, including hardwood, tile, laminate, carpet, and vinyl.
Assessed customer needs, offered design suggestions, and explained installation options, warranties, and care instructions.
Generated quotes, processed special orders, and coordinated with installers and delivery teams to ensure timely project completion.
Maintained up-to-date knowledge of product lines, promotions, and industry trends to drive sales and customer satisfaction.
Ensured showroom displays were well-stocked, clean, and visually appealing to enhance customer experience.
Met or exceeded sales goals by building strong customer relationships and following up on leads.
Collaborated with other departments to resolve customer issues and ensure seamless service from consultation to installation.
Education
GED -
John Jay College of Criminal Justice
New York, NY
05-1980
Skills
Facilities & Property Maintenance
Flooring & Product Knowledge
Stocking, Receiving & Inventory Management
Customer Service & Sales Support
Tools & Equipment Operation (forklifts, pallet jacks, power tools)
Safety Compliance & OSHA Awareness
Reliable, Punctual & Detail-Oriented
Electrical troubleshooting
Plumbing repairs
Carpentry skills
Inventory management
Bilingual: Fluent in English & Spanish
Accomplishments
Employee of the Month – Recognized for outstanding performance and reliability
Safety Recognition – For maintaining a clean, hazard-free work environment.
Languages
Spanish
Professional Working
Timeline
Maintenance Technician / Handyman
University Heights Senior Apartments
08.2022 - 04.2025
Stock Clerk
BJ's Wholesale Club
01.2018 - 07.2022
Maintenance Porter
MP Management LLC
03.2016 - 01.2018
Flooring Sales Specialist
Home Depot
10.2009 - 02.2016
GED -
John Jay College of Criminal Justice
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