Antonio Vega
Edinburg
Work Preference
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
10.2023 - Current
- Assisted customers in identifying and sourcing automotive parts, enhancing overall satisfaction.
- Maintained accurate inventory levels through regular stock checks and system updates.
- Provided technical support to customers, resolving inquiries efficiently and effectively.
- Collaborated with team members to streamline parts retrieval processes, improving workflow efficiency.
- Increased customer satisfaction by providing timely and accurate information on product availability and specifications.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client loyalty.
- Ordered parts for customers, repair shops, and service departments.
HVAC Assistant
Frontier Heating And Cooling
07.2023 - 10.2023
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety regulations.
- Conducted routine inspections to identify system inefficiencies and recommend corrective actions.
- Collaborated with technicians to troubleshoot heating and cooling issues, enhancing service response times.
- Supported inventory management by tracking equipment and supplies, optimizing resource utilization.
Retail Parts Professional
Advance Auto Parts
11.2021 - 07.2023
- Assisted customers in selecting appropriate auto parts and accessories.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized inventory displays to enhance customer experience.
- Collaborated with team members to improve workflow and efficiency.
- Trained new employees on product knowledge and customer service standards.
- Resolved customer inquiries and issues effectively, ensuring satisfaction.
- Conducted regular stock checks to prevent shortages and overstock situations.
- Developed relationships with local businesses to expand customer base.
Store Manager
O'Reilly Auto Parts
09.2015 - 05.2021
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales trends to develop promotional strategies that increased foot traffic.
- Coordinated scheduling and staffing to meet peak business demands effectively.
- Conducted performance evaluations, providing feedback to improve team productivity and morale.
- Developed visual merchandising standards to enhance product presentation and customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
92G Culinary Specialist
United States Army Reserve
09.2014 - 09.2018
- Operated as culinary coach and leader and engaged in detailed food preparation and service execution during especially busy times.
- Conducted thorough inspections of received food supplies to ensure freshness and quality, rejecting subpar items when necessary.
- Supervised food production, maintaining a consistent quality standard across all dishes.
- Demonstrated versatility in culinary skills by preparing a wide variety of dishes from different cuisines as per specific requirements or theme-based occasions.
- Prepared nourishing, palatable and well-balanced meals to enhance formal, informal and offsite dining experiences.
92G Culinary Specialist
United States Army
04.2011 - 08.2014
- Managed food preparation and cooking processes to ensure quality standards and safety compliance.
- Developed and implemented efficient inventory management practices to minimize waste and optimize resources.
- Trained and mentored junior culinary staff in food handling, safety protocols, and best practices.
- Designed menu items that met dietary restrictions while enhancing nutritional value for diverse clientele.
- Conducted regular kitchen inspections to maintain cleanliness, sanitation, and adherence to health regulations.
- Conducted regular equipment maintenance checks, ensuring optimal functionality for efficient meal preparation.
Education
Universal Refrigerant License - HVAC
Southern Career Institue Harlingen
Harlingen, TX10-2022
High School Diploma -
Nikki Rowe High School
McAllen06-2003
Skills
- Client relationship building
- Merchandising
- Delivery scheduling
- Warranty administration
- Returns handling
- Pricing strategies
- Parts identification
- Stock control
- Ordering parts
- Customer service
Languages
English
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Commercial Parts Professional
Advance Auto Parts
10.2023 - Current
HVAC Assistant
Frontier Heating And Cooling
07.2023 - 10.2023
Retail Parts Professional
Advance Auto Parts
11.2021 - 07.2023
Store Manager
O'Reilly Auto Parts
09.2015 - 05.2021
92G Culinary Specialist
United States Army Reserve
09.2014 - 09.2018
92G Culinary Specialist
United States Army
04.2011 - 08.2014
Universal Refrigerant License - HVAC
Southern Career Institue Harlingen
High School Diploma -
Nikki Rowe High School