Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Western

Chicago,IL

Summary

Organized Job Title with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Automotive Emissions

Applus Technologies
04.2007 - 10.2022
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.

Customer Service Representative

CVS Pharmacy
08.2006 - 05.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Janitorial maintenance

Customer Service Representative

Envirotest Products
08.2002 - 04.2007
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Education

High School Diploma - Commercial Arts

Simeon Vocational Academy
8147 S. Vincennes Chicago,IL 60620
09.1997

Skills

  • End Cap Placement
  • Cleaning Procedures
  • Product Restocking
  • Customer Inquiries

Timeline

Automotive Emissions

Applus Technologies
04.2007 - 10.2022

Customer Service Representative

CVS Pharmacy
08.2006 - 05.2022

Customer Service Representative

Envirotest Products
08.2002 - 04.2007

High School Diploma - Commercial Arts

Simeon Vocational Academy
Antonio Western