Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonio Williams Jr

Denver,CO

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience

Work History

Inventory Control

Lightshade Labs LLC
09.2022 - Current
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Completed daily cycle counts to maintain accuracy of records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Unloaded shipments, reviewed merchandise, and tracked paperwork.
  • Built strong vendor relationships for timely goods and materials deliveries.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Recorded daily activities for inventory control.
  • Budgeted and forecasted inventory needs incorporating sales trends and customer demand.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Received new stock and input values into computer system.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Prepared and checked outbound shipments for accuracy.
  • Interacted with guests in friendly and knowledgeable way.
  • Supervised and trained new staff in performing census.
  • Maintained store assets with effective loss prevention strategies.
  • Stocked designated items on shelves, end caps and displays.

Account Specialist

24/7 Intouch - New York Times Campaign
01.2020 - 06.2022
  • Reconciled customer accounts and identified discrepancies for further investigation.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Completed routine and complex account updates to resolve problems.
  • Prepared and submitted timely invoices, statements and payment reminders for customers.
  • Analyzed financial data and generated accurate, insightful reports for management.
  • Observed financial transaction laws and regulations for full accounts compliance.
  • Delivered accurate billing and timely payments across high-volume client accounts.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Prospected for new customers in target areas or demographics to bring in new business.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Kept detailed records of daily activities through online customer database.
  • Contributed to team objectives in fast-paced environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Quoted prices, credit terms and other bid specifications.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Set and achieved company defined sales goals.
  • Achieved or exceeded company-defined sales quotas.
  • Contributed to event marketing, sales and brand promotion.
  • Attended monthly sales meetings and quarterly sales trainings.

United States Marine

United States Marine Corps
09.2018 - 05.2019
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Developed and implemented strategies to maximize squad efficiency.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Conducted safety briefings for squad members prior to missions.
  • Instructed squad members on proper use of weapons and equipment.
  • Trained new infantry soldiers on standard operating procedures.
  • Monitored and reported enemy activity to command center.
  • Deployed countermeasures to repel enemy assaults.

Sales Representative Team Leader

Home Depot
07.2017 - 05.2018
  • Fostered vital customer relationships to generate $Amount in sales.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Communicated product information, installation methods and product upgrade options.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Participated in furniture selection and documentation of specifications.
  • Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
  • Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and Type items.
  • Devised project budgets to track expenses and avoid cost overruns.
  • Researched and stayed current on industry trends to incorporate new products into designs.

Education

Bachelor's Degree - Criminal Justice - Cybersecurity And Counterterrorism

Southern New Hampshire University
Hooksett, NH

High School Diploma - High School Administration

Smoky Hill High School
Aurora, CO
05.2018

Skills

  • Sales Expertise
  • Safety
  • Integrity Reviews
  • Verbal and Written Communication
  • Complex Problem-Solving
  • SOP Adherence
  • Team Assessment
  • Leading Employees
  • Report Exceptions
  • Loss Prevention Strategies
  • Current Good Manufacturing Practices (CGMP)
  • Maintain Systems
  • Shift Checklists
  • Work Planning and Prioritization
  • POS Inventory System Operation
  • Inventory Accuracy
  • Troubleshoot Service Issues
  • Staff Training
  • Performance Improvement
  • Behavior Redirection
  • Leadership
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Call Center Operations
  • Smart Goals
  • Cash Register Operations
  • Giving Constructive Feedback
  • Effective Customer Service
  • Attention to Detail
  • X Windows
  • People Management
  • Letter Preparation
  • Personnel Scheduling
  • Evaluating Employee Work
  • Daily Workflow Improvement
  • Analytical Thinking
  • Overseeing Daily Activities
  • Team Meeting Facilitation
  • Timelines and Milestones
  • Overcoming Obstacles

Languages

French
Limited Working
English
Native or Bilingual

Timeline

Inventory Control

Lightshade Labs LLC
09.2022 - Current

Account Specialist

24/7 Intouch - New York Times Campaign
01.2020 - 06.2022

United States Marine

United States Marine Corps
09.2018 - 05.2019

Sales Representative Team Leader

Home Depot
07.2017 - 05.2018

Bachelor's Degree - Criminal Justice - Cybersecurity And Counterterrorism

Southern New Hampshire University

High School Diploma - High School Administration

Smoky Hill High School

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Antonio Williams Jr