Antonio Wilson
Director Of Operations
Atlanta,GA
Summary
Experienced Director with a proven track record of leading cross-functional teams and driving operational excellence across all levels of organizational management. Skilled in building strategic partnerships, optimizing personnel performance, and executing tactical plans. Strong background in Operations and Information Technology with a focus on innovation and process improvement.
Overview
13
13
years of professional experience
Work History
Music Supervisor
EST. 1989 ENTERTAINMENT GROUP
09.2021 - Current
- Secured musical placements for Film and TV shows on HBO MAX, STARZ, BET+, AMAZON PRIME and NETFLIX.
- Orchestrated collaboration efforts with artists, composers, and production teams to curate captivating soundtracks for 10+ multimedia projects.
- Negotiated and secured licensing agreements with key vendors, ensuring compliance with industry regulations and increasing product offerings by 30% within six months.
Cloud Infrastructure Business Consultant
First Data Corporation (FISERV)
10.2016 - 08.2021
- Successfully led SaaS solution implementations, improving operational efficiency by 30% for multiple businesses.
- Pioneered Clover Software expansion into new markets, contributing to 30% growth in customer base and 25% increase in market share.
- Evaluated existing business models, identifying areas of improvement to increase revenue generation BY 25%.
Director of Traffic Systems Operations
Georgia Aquarium
05.2012 - 07.2016
- Achieved 20% decrease in entry and exit durations through application of efficient traffic flow strategies and advanced signage solutions.
- Effectively supervised team of 20 members to execute large-scale events smoothly, catering to attendance of over 10,000 customers daily.
- Trained staff for superior customer service and operational efficiency
Education
Bachelor Of Science - Operations & Information Technology Management
Georgia Institute of Technology
Atlanta, GA05.2012
Skills
IT Process Management
Strategic Planning
Operations Management
Problem-Solving
Cloud Infrastructure Knowledge
Cost Control
Program Management
Risk Management
Cross-Functional Collaboration
Data Analysis
Stakeholder Management
Team building
Accomplishments
- Columbia High School Salutatorian
- Secured Partnership with the ESSENCE Festival for Clover POS (Point-of Sale) Systems at Fiserv.
- Secured Partnership with the Iowa State Fair for Clover POS (Point-of Sale) Systems at Fiserv.
Leadership
Stakeholder Engagement: Partnered with engineering teams and cross-functional stakeholders, resulting in a 30% improvement in project alignment and delivery timelines.
Training Development: Led the implementation of training programs that achieved 90% compliance with IT work standards and processes.
Change Management: Directed organizational change initiatives, improving operational efficiency b 25% across global datacenter teams.
Global Collaboration: Collaborated with international teams to adapt IT processes for diverse datacenter designs, supporting 100% SLA adherence for cloud infrastructure operations.
Team Leadership: Managed cross-functional teams, contributing to a 20% reduction in incident response times through streamlined workflows and enhanced collaboration.
Timeline
Music Supervisor
EST. 1989 ENTERTAINMENT GROUP
09.2021 - Current
Cloud Infrastructure Business Consultant
First Data Corporation (FISERV)
10.2016 - 08.2021
Director of Traffic Systems Operations
Georgia Aquarium
05.2012 - 07.2016
Bachelor Of Science - Operations & Information Technology Management
Georgia Institute of Technology
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