Antonio Yeter
Frisco Texas,Texas
Summary
Seasoned Server Shift Leader displays expert knowledge in serving, customer service and shift operation. Consistently adheres to food quality, appearance and presentation requirements. Demonstrates good listening skills and excellent follow-through on task management and teamwork. Hardworking Waiter with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Multitasking Server Shift Leader versed in interacting with customers, taking orders and serving food and drinks. Oversees restaurant operations and maintains productivity, quality and customer service standards. Leads dining room personnel in providing timely and courteous service. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
22
22
years of professional experience
Work History
Server Shift Leader
mignon steak house
Plano, TX
10.2021 - 12.2022
- Maintained thorough knowledge of menu to describe dining options.
- Directed and assisted in general dining room cleaning and sanitation.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Trained and acclimated new servers to restaurant's culture and operations.
- Managed tables throughout dining room to execute service at highest level.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Provided exceptional service to high volume of daily customers.
- Leveraged POS system to receive and take guest orders and process payment.
- Verified legal drinking age before serving beer, wine and liquor to comply with state law.
- Managed opening and closing duties to facilitate restaurant operations.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Restaurant Manager
taverna Lombardi s family
Plano, TX
09.2016 - 08.2022
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Managed accounts payable, accounts receivable and payroll.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Updated computer systems with new pricing and daily food specials.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Optimized profits by controlling food, beverage and labor costs.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Created detailed reports on weekly and monthly revenues and expenses.
- Trained new employees to perform duties.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Butler Manager
Barton G Versace mansions
Miami Beach, FL
06.2011 - 10.2015
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Updated computer systems with new pricing and daily food specials.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Optimized profits by controlling food, beverage and labor costs.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained new employees to perform duties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained goals and expectations required of trainees.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Resolved problems or concerns to satisfaction of involved parties.
Server Captain
prime steak
Miami Beach, FL
08.2006 - 11.2011
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
- Provided exceptional service to high volume of daily customers.
- Worked with management to coordinate special functions and events.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Leveraged POS system to receive and take guest orders and process payment.
- Managed opening and closing duties to facilitate restaurant operations.
- Attended meetings to learn and share information and find ways to enhance customer dining experience.
- Trained new employees to perform duties.
- Set up tables in between patrons to reduce wait times.
- Explained menu items, describing ingredients and cooking methods upon request.
Server Captain
Prime Fish
Miami, FL
02.2003 - 11.2006
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Managed opening and closing duties to facilitate restaurant operations.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and confirmed complete orders.
Lead Server Trainer
Luis’prime
Plano, Texas
11.2022 - 02.2025
Education
GED -
Istanbul Unv. Hotel Management
TURKEY 06.1998
Skills
- Problem-Solving
- Station Preparation
- Liquor, Wine and Food Service
- Teamwork and Collaboration
- Table Setting and Placement
- Safe Food Handling
- Customer Service
- Wine Pairings
- Quality Control
- Buffet Setup and Takedown
- Menu Recommendations
- POS Systems
- High-Volume Dining
- Team Player
- Able to Lift 30 Pounds
- Cool Under Pressure
- Food and Beverage Service
- Food Safety Standards
- Staff Training
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Service-Oriented
- Specials Promotion and Upselling
Languages
Education and Training
other
Timeline
Lead Server Trainer
Luis’prime
11.2022 - 02.2025
Server Shift Leader
mignon steak house
10.2021 - 12.2022
Restaurant Manager
taverna Lombardi s family
09.2016 - 08.2022
Butler Manager
Barton G Versace mansions
06.2011 - 10.2015
Server Captain
prime steak
08.2006 - 11.2011
Server Captain
Prime Fish
02.2003 - 11.2006
GED -
Istanbul Unv. Hotel Management
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