Seasoned housekeeping manager dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.
Overview
27
27
years of professional experience
Work History
Director of Environmental Services
Heartland of Columbia
2601 Forest Drive
12.2012 - 05.2014
I manage a 150 bed acute rehab facility specializing in long-term and short-term care.
I also maintain company budget, waste removal and laundry services.
I specialize in orienting and training staff to company standards.
I am fully trained in DHEC and JACHO standards.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Disinfected and mopped bathrooms to keep them sanitary and clean.
Cleaned walls, windows, shades and curtains.
Assistant Director of Environmental Services
SCDMH-William S. Hall
1800 colonial drive columbia sc 29206
10.2011 - 11.2012
I managed a 125 bed impatient facility and I was responsible for linen and pest control budgets.
I also reduced turnover by 12% while still remaining JACHO compliant.
I also maintained and followed up with employee evaluations and annual training.
Cleaned and changed bedspreads, blankets and mattresses.
Verified that all storage areas and carts were clean and organized.
Swept and washed all hard surface floors.
Transported cleaning products and equipment to and from the utility rooms.
ASST. DIRECTOR
Medi-Dyne
2435 Forest Drive Columbia sc 29206
04.2009 - 11.2011
I managed a 285 bed impatient facility and outpatient clinic.
Responsible For controlling Client and company budget, linen services, pest control, and waste Management, while remaining compliant to budgetary guidelines.
Spot cleaned walls, carpets and light fixtures.
Cleaned elevators, glass and planters in public areas such as the lobby, pool and public restrooms.
Picked up trash from parking lot and garden areas to keep those areas free of debris.
Transported cleaning products and equipment to and from the utility rooms.
OPERATIONS MANAGER
CROTHALL HEALTHCARE SERVICES
Charleston sc 29407
12.1999 - 09.2007
Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
Inspected facility and grounds and picked up any trash.
Spot cleaned furniture and carpet.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Scrubbed, top-coated, buffed and varnished hard floors.
Maintenance Lead
WAL MART INC
7400 Rivers Avenue North Charleston sc 29418
03.1995 - 09.2001
Cleaned in and around the buildings, prioritizing safety at all times.
Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
Hosed down and swept steps and sidewalks.
Dismantled, cleaned and replaced light fixtures.
Operated compactors and balers to discard cardboard boxes and trash.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Mixed water and detergents in containers to prepare chemical cleaning solutions.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Scrubbed, top-coated, buffed and varnished hard floors.
Foofhandler/Warehouse Worker
BURGER KING CORPORATION
2435 Samrittenburg Blvd Charleston sc 29407
01.1987 - 10.2001
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Assembled food orders while maintaining appropriate portion control.
Warehouse worker/ Foodhandler
Burgerking Corporation
740 Langfordlake Fort Irwin CA 92310
11.2007 - 03.2009
Consistently provided friendly guest service and heartfelt hospitality.
Operated the drive-through window and sales register quickly and efficiently.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Assembled food orders while maintaining appropriate portion control.
Verified that prepared food met all standards for quality and quantity.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Reported to each shift on time and ready to work.
Education
High School - VOCATIONAL STUDIES
ST ANDREWS PARISH HIGH SCHOOL
1991
TRAINING GURU-7/05
TIME MANAGEMENT-7/05 - undefined
6.03
Skills
Cost reduction strategies
Project planning and development
Budgeting and forecasting
Customer relations specialist
Process improvement
Quality assurance and control
Results-oriented
Natural leader
Superb time management skills
Work flow planning
Performance evaluations
New product introductions strategies
Organized
Timeline
Director of Environmental Services
Heartland of Columbia
12.2012 - 05.2014
Assistant Director of Environmental Services
SCDMH-William S. Hall
10.2011 - 11.2012
ASST. DIRECTOR
Medi-Dyne
04.2009 - 11.2011
Warehouse worker/ Foodhandler
Burgerking Corporation
11.2007 - 03.2009
OPERATIONS MANAGER
CROTHALL HEALTHCARE SERVICES
12.1999 - 09.2007
Maintenance Lead
WAL MART INC
03.1995 - 09.2001
Foofhandler/Warehouse Worker
BURGER KING CORPORATION
01.1987 - 10.2001
High School - VOCATIONAL STUDIES
ST ANDREWS PARISH HIGH SCHOOL
TRAINING GURU-7/05
TIME MANAGEMENT-7/05 - undefined
Logistics Coordinator at DISTRICT OF COLUMBIA PUBLIC SCHOOLS, District Of ColumbiaLogistics Coordinator at DISTRICT OF COLUMBIA PUBLIC SCHOOLS, District Of Columbia