Overview
Work History
Education
Skills
Timeline
Generic

Elainia Rozier

1826 E 31st ST Baltimore,MD

Overview

16
16
years of professional experience

Work History

Lead Consultant

Lowes Home Improvment
01.2020 - Current
  • Optimized team performance through effective communication, training, and leadership techniques.
  • Spearheaded the successful completion of complex projects through effective risk management and mitigation strategies.
  • Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
  • Analyzed requirements, developed cost estimates, evaluated alternative solutions and supported implementation.

Residential Youth Care Worker

McKoy's Place
02.2009 - Current
  • De-escalated destructive and impulsive youth behavior by assisting in finding positive alternate outlets.
  • Utilized behavior management strategies consistently, creating an orderly environment conducive to personal growth for all residents.
  • Assisted in maintaining a positive learning environment by addressing student behavior issues promptly.
  • Monitored after-school activities, providing additional oversight for student safety during extracurricular pursuits.

Senior Sales Coordinator

Home Depot
01.2015 - 01.2020
  • Monitored customer orders and resolved questions and concerns regarding products, pricing and availability.
  • Followed up with customers by phone and email to resolve issues quickly and answer questions.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand mission needs.

Education

Associate of Arts - Psychology

Baltimore City Community College
Baltimore, MD
06-2028

High School Diploma -

New Era Academy
Baltimore, MD
06.2008

Skills

  • Team leadership & development
  • Issue resolution
  • Processes and procedures
  • Relationship building
  • Patience and tolerance
  • Reliability and punctuality
  • Respect for diversity

Timeline

Lead Consultant

Lowes Home Improvment
01.2020 - Current

Senior Sales Coordinator

Home Depot
01.2015 - 01.2020

Residential Youth Care Worker

McKoy's Place
02.2009 - Current

Associate of Arts - Psychology

Baltimore City Community College

High School Diploma -

New Era Academy

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