Summary
Overview
Work History
Education
Skills
Timeline
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ANTONIO M DEAN

Macon,GA

Summary

Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 10 years of experience interviewing specialists, witnesses and claimants to compile information.

Overview

34
34
years of professional experience
5
5
years of post-secondary education

Work History

Software Analyst

GEICO
Macon, United States
10.2011 - 10.2022
  • Optimized test cases to maximize success of manual software testing.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
  • Created successful test scripts to manage automated feature testing,
  • Participated in available trainings to improve software knowledge.
  • Fixed identified issues to improve workflows.
  • Collaborated with product owners to stay current on intended functionality.
  • Tested and Help Develop over 8 projects that are used world wide by every customer or Provider for GEICO insurance.

Claims Adjuster

GEICO
Macon, United States
10.1999 - 10.2022
  • Examined claims forms and other records to determine insurance coverage.
  • Prepared summaries of damage, payments and policy coverage.
  • Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Answered questions posed by insured and attorneys.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Rated in top 5% of all claims adjusters every year for Geico Claims

Education

BBA - Business Administration And Management

Georgia Southern University
Statesboro, GA
08.1993 - 07.1998

Skills

Insurance policy coverage knowledge

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Timeline

Software Analyst

GEICO
10.2011 - 10.2022

Claims Adjuster

GEICO
10.1999 - 10.2022

BBA - Business Administration And Management

Georgia Southern University
08.1993 - 07.1998

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ANTONIO M DEAN