ANTONIQUE S. SMITH
Coral Springs,FL
Summary
Ambitious and energetic professional seeking opportunity to utilize strong business studies skills and gain further industry experience. Composed under pressure and adept at building relationships with individuals at all levels. Possesses excellent communication skills and maintains high level of organization with professional approach. Brings extensive knowledge and experience in analysis and critical control, eager to apply expertise to enhance productivity and reputation within organization.
Overview
12
12
years of professional experience
Work History
Credit & Collections Officer
WISYNCO GROUP LIMITED
08.2019 - 07.2024
- Review and approve customer orders that are consistent with approved trading terms for each account
- Circulate daily Held Order Summary reports to sales and credit teams
- Conduct reconciliation of customer accounts in the assigned sales region(s)
- Reconcile payment submission by reviewing and updating SharePoint, prior to cashiers’ posting
- Communicate with Sales Representatives and customers regarding skipped invoices, short payments, and other discrepancies to ensure that all transactions are cleared in full
- Continuous execution of the collection matrix
- Daily application of credits and unallocated payments to the related invoices
- Manage and reconcile overdue balances
- Prepare and circulate correspondence regarding delinquent accounts
- Facilitate direct communication efforts with Sales Representatives, Regional Managers, and customers to follow-up on delinquent accounts and perform collection interventions
- Prepare overdue letters to delinquent accounts
- Make recommendations to review credit terms and limits based on non-compliance with existing trading terms
- Make customer calls, perform onsite customer reconciliations and conduct payment negotiation meetings
- Reconciliation and collection of returned cheques
- Settle dishonored cheques within seven (7) days after they are returned by the bank
- Urgent contact with Sales Representative, Regional Managers, customers
- Return cheque letter if outstanding after seven (7) days
- Prepare and submit monthly delinquent and reconciliation reports to the HOD
- Communicate with the Group Credit Controller and Regional Managers re collection challenges, recommendations and changes in payment patterns
- Conduct training and reconciliation sessions with Sales Representatives as required
- Prepare weekly / monthly reports (interim statements, trial balance etc.)
- Conduct mandated audits (route audits, receipt book audit)
- Execute month-end close and distribution of E-statements
- Correct AR system errors
- Reconcile AR ledgers
- Prepare and submit monthly delinquent and reconciliation reports to the HOD
- Communicate with the Group Credit Controller and Regional Managers re collection challenges, recommendations and changes in payment patterns
- Conduct training and reconciliation sessions with Sales Representatives as required
- Prepare weekly / monthly reports (interim statements, trial balance etc.)
- Conduct mandated audits (route audits, receipt book audit)
- Execute month-end close and distribution of E-statements
- Correct AR system errors
- Reconcile AR ledgers
Credit Administrative Assistant
WISYNCO GROUP LIMITED
03.2016 - 07.2019
- Provide support to the Group Credit Controller
- Arrange meetings and record minutes
- Professional Telephone support
- Prepare credit and collection correspondence
- File and update monthly credit reports
- Maintain employee schedules
- Co-ordinate meetings and seminars
- Complete weekly and monthly schedules
- Manage communications with attorneys
- Stationery Management
- Monitor incoming and outgoing packages
- Maintain all correspondence files
- Maintain litigation files
- Support the Credit and Sales teams
- Process credit application forms
Procurement and purchasing Clerk
WISYNCO GROUP LIMITED
02.2015 - 02.2016
- Process purchase orders as directed and send copies to suppliers and departments originating requests
- Review requisitions and purchase orders for the purpose of ensuring completeness and accuracy prior to processing
- Contact suppliers in order to schedule or expedite deliveries and resolve shortages, missed or late deliveries and other problems
- Respond to customer and supplier inquiries about order, status changes, or cancellations
- Maintain a filing system and updating appropriate records when required
- Track the status of requisitions, contracts and orders
- Manage the availability and distribution of stationery and supplies
- Procurement of administrative supplies
- Willing to perform any other duties that may arise from time to time on a daily basis
Dispatching Clerk
WISYNCO GROUP LIMITED
04.2014 - 01.2015
- Dispatch truckers to collect damaged and expired goods form customers
- Reconcile trucking sheets for truckers to be paid
- Follow up with customers and sales representatives to ensure that goods are picked up in a timely manner
Filing Clerk
WISYNCO GROUP LIMITED
10.2012 - 04.2014
- Organize and maintain records accurately
- Retrieve filed information promptly
- Sort customers’ monthly statements
- Prepare credit notes for customers
- Fax, scan and email documents to customers and sales representatives upon request
Education
Associate of Science Degree - Business Studies
07.2020
CAPE - Communication Studies, Economics, Literatures in English, History
06.2012
- Grade 1 in Communication Studies
- Grade 4 in Economics
- Grade 4 in Literatures in English
- Grade 5 in History
CSEC - English Language, English Literature, Office Administration, Principles of Business, Food and Nutrition, Principles of Accounts, Caribbean History, Mathematics
06.2012
- Grade 1 in English Language
- Grade 1 in English Literature
- Grade 1 in Office Administration
- Grade 1 in Principles of Business
- Grade 1 in Food and Nutrition
- Grade 2 in Principles of Accounts
- Grade 2 in Caribbean History
- Grade 3 in Mathematics
05.2010
Skills
- Interpersonal skills
- Oral skills
- Written skills
- Problem solving
- Multi-tasking
- Organizational skills
- Time management
- Adaptability
- Teamwork
- Observation
- Fast learning
- Training
- Listening
- Numerical skills
- AS 400 software
- Power Link
- Microsoft Word
- Microsoft Excel
- Leadership skills
Affiliatedgroupsandassociations
- Wisynco Eco Troopers
- Portsmouth Youths Association (General Secretary)
References
- Mr. Jevaughn Small, Teacher, Cumberland High School, 876-842-3022
- Mr. Kenord Grant, Councilor, Bridgeport Division, 876-383-8997
Professionalassetsandskills
- Good interpersonal, oral and written skills.
- Proficient problem solving abilities.
- Ability to multi-task.
- Excellent organizational and time management skills.
- Multifaceted individual that is able to adapt to different work environments.
- Willing to work in a team-oriented environment.
Timeline
Credit & Collections Officer - WISYNCO GROUP LIMITED
08.2019 - 07.2024
Credit Administrative Assistant - WISYNCO GROUP LIMITED
03.2016 - 07.2019
Procurement and purchasing Clerk - WISYNCO GROUP LIMITED
02.2015 - 02.2016
Dispatching Clerk - WISYNCO GROUP LIMITED
04.2014 - 01.2015
Filing Clerk - WISYNCO GROUP LIMITED
10.2012 - 04.2014
Portmore Community College - Associate of Science Degree, Business Studies
St. Jago High School - CAPE, Communication Studies, Economics, Literatures in English, History
St. Jago High School - CSEC, English Language, English Literature, Office Administration, Principles of Business, Food and Nutrition, Principles of Accounts, Caribbean History, Mathematics
St. Hugh’s High School - ,
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