Antonisha St. Fort-Jones
Lauderhill,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Office Manager
Xpress Urgent Care
05.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Front Desk Receptionist
MD Now Urgent Care
01.2017 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
General Manager
Wendys Restaurant
08.2014 - 01.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
GED -
Plantation High School
Plantation, FL06.2023
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Billing
- Customer Relations
- Scheduling and calendar management
- Scheduling
References
Sharondette James -Manager Xpress Urgent Care
754-256-0055
Additional Information
Thank you for reviewing my resume . Have a great day .
Timeline
Office Manager
Xpress Urgent Care
05.2021 - Current
Front Desk Receptionist
MD Now Urgent Care
01.2017 - 05.2021
General Manager
Wendys Restaurant
08.2014 - 01.2017
GED -
Plantation High School
Similar Profiles
NICOLE PAGAN ALEMANNICOLE PAGAN ALEMAN
Front Desk Receptionist at Xpress Urgent CareFront Desk Receptionist at Xpress Urgent Care
Deimys Espinosa SilveiraDeimys Espinosa Silveira
Medical Assistant at Xpress Urgent Care MED FloridaMedical Assistant at Xpress Urgent Care MED Florida
Edgar RodriguezEdgar Rodriguez
Front Desk Receptionist at Xpress Urgent CareFront Desk Receptionist at Xpress Urgent Care