Antoniya Andonova
Des Plaines,IL
Summary
Persuasive Broker with over 2 years of experience in soliciting potential clients to buy, sell and rent properties. Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller. Accomplished Broker adept at growing business through deep knowledge of Factoring services and strong relationship-building abilities. Leveraging over 2 years of experience to generate profits and dividends. Persuasive Broker with over 2 years of experience in soliciting potential clients to buy, sell and rent properties. Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller.
Overview
17
17
years of professional experience
Work History
Broker
J D Factors
08.2023 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
- Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
- Analyzed potential investment opportunities using comprehensive research methods to provide valuable insights to clients.
- Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
Human Resources Manager
Prime Income Asset Management
12.2022 - 08.2023
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Logistics Manager
Vib Trans Inc
09.2019 - 12.2022
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Human Resources Specialist
Inditex
01.2013 - 07.2019
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
Logistics Specialist
CEVA Logistics Inc.
09.2007 - 01.2013
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Provided customers with status updates for tracked packages.
Education
MBA - Human Resources Management
Richmond University
London ,UK 06.2018
MBA - Business Management
Varna Free University
Varna,Bulgaria08.2011
Skills
- Business Growth
- Compliance requirements
- Negotiation expertise
- Marketing Strategies
- Financial Analysis
- Documentation abilities
- Strategic Planning
Languages
Bulgarian
Native or Bilingual
English
Native or Bilingual
Italian
Full Professional
Spanish
Full Professional
Russian
Full Professional
Serbian
Full Professional
Timeline
Broker
J D Factors
08.2023 - Current
Human Resources Manager
Prime Income Asset Management
12.2022 - 08.2023
Logistics Manager
Vib Trans Inc
09.2019 - 12.2022
Human Resources Specialist
Inditex
01.2013 - 07.2019
Logistics Specialist
CEVA Logistics Inc.
09.2007 - 01.2013
MBA - Human Resources Management
Richmond University
MBA - Business Management
Varna Free University
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