Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antony Dixon

Royal Palm Beach,FL

Summary

Qualified Lead Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products. A Lead Technician with talent for hardware repairs and operational system repairs/knowledge as well. Strong knowledge in Apple, Samsung, HP, Dell, and more. Communicative and team-oriented with proficiency in all around delegation and high quality repairs. Proven history of fostering organization to meet team, individual and management objectives. Resourceful supervisor trained in resolution of critical issues within a time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Qualified Soldering Technician with 3 years of experience focused on soldering, learning and teaching. Well-versed in various assembly processes and excellent communication with fellow technicians. I also am a reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Solar Technician

us solar
West Palm Beach, Florida
05.2023 - Current
  • Attended training sessions on new products, installation methodology and safety and proactively kept solar skills current.
  • Attended meetings as scheduled and delivered project updates.
  • Installed solar collection mounting devices and plumbing elements, applying weather sealant to maintain effective structural integrity.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
  • Connected and repaired equipment based on mechanical drawings and electrical prints.
  • Generated detailed reports outlining inspection and testing results.

Comprehensive Equipment Management

Comprehensive Equipment Management Corporation
Palm Beach, FL
12.2022 - 05.2023
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components, assemblies and systems to diagnose problems.
  • Followed safety practices to safeguard against injury and damage to property.
  • Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.

Lead Technician

Asurion
Royal Palm Beach, FL
11.2021 - 12.2022
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components, assemblies and systems to diagnose problems.
  • Fostered relationships with internal and external customers.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Managed scheduling, training and inventory control.
  • Measured and reviewed performance via KPIs and metrics.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Performed scheduled inventory counts and supply audits.
  • Ran routine audits to analyze and highlight critical issues and opportunities to improve stock accuracy.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.

Cahier/fla Training

BJs wholeale club
Royal Palm Beach, FL
07.2020 - 11.2021
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving price change and fla overrides issues.
  • Looked in carts and bags to check merchandise against receipts.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.

Mechanic Assistant

miniki
Royal Palm Beach, FL
06.2019 - 08.2020
  • Assisted drivers by safely directing vehicle backward to position correctly.
  • Disposed of combustibles or hazardous materials properly in approved containers.
  • Physically performed manual labor duties such as painting, loading/unloading, pressure washing and errands.
  • Worked alongside technicians in variety of projects including regular service, troubleshooting and upgrading equipment.

Cashier

Papa Johns
Royal Palm Beach, FL
08.2019 - 04.2020
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Cashier

Stewart's all american grill
Royal Palm Beach, FL
10.2018 - 05.2019
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Education

High School Diploma -

Royal Palm Beach High School
10.2019

Palm Beach State College

Skills

  • Issue resolution
  • Staff mentoring
  • Cash management
  • Customer assistance
  • Customer greeting
  • Writing reports
  • Diagnosing issues
  • Maintenance & Repair
  • soldering technician
  • Sales planning
  • Inventory tracking
  • Market understanding
  • Staff development
  • Project management
  • Improvement plan knowledge
  • Experience in leadership
  • Troubleshooting
  • Customer service
  • Multitasking
  • Service-driven sales
  • Cross-cultural sales background
  • Market and competitive analysis
  • Profit and revenue-generating strategies

Timeline

Solar Technician

us solar
05.2023 - Current

Comprehensive Equipment Management

Comprehensive Equipment Management Corporation
12.2022 - 05.2023

Lead Technician

Asurion
11.2021 - 12.2022

Cahier/fla Training

BJs wholeale club
07.2020 - 11.2021

Cashier

Papa Johns
08.2019 - 04.2020

Mechanic Assistant

miniki
06.2019 - 08.2020

Cashier

Stewart's all american grill
10.2018 - 05.2019

High School Diploma -

Royal Palm Beach High School

Palm Beach State College
Antony Dixon