Summary
Overview
Work History
Education
Skills
Languages
Project And Technical Experience
Timeline
Intern

Antony John

Orlando

Summary

Information Technology student with experience in system maintenance, device deployment, ticketing systems, data handling, and user support. Strong programming fundamentals, analytical skills, and proficiency in MS Office. Proven ability to communicate, follow procedures, and deliver high-quality customer service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Intern

UCF IT
Orlando
06.2025 - Current
  • Performed system maintenance including hard-drive wiping, BIOS password removal, and device configuration.
  • Designed, updated, and closed ServiceNow tickets with accurate documentation and follow-up.
  • Secured and manage confidential data in compliance with departmental standards.
  • Deployed Mac systems using JAMF and prepared new computers for employee onboarding.
  • Installed users with device setup, troubleshooting, and basic training.
  • Collaborated with IT staff, operating personnel, and end users to facilitate project implementation.

Clerk

Self-Employed
Orlando
06.2022 - 04.2024
  • Managed clerical tasks including order tracking, client communication, and scheduling.
  • Sustained a clean, conduct, and safety-compliant workspace.
  • Strengthened customer service, multitasking, and time-management skills.

Education

Bachelor of Science - Information Technology

University of Central Florida
05.2027

Associate -

Valencia College
12.2024

Skills

  • Python
  • C
  • ServiceNow
  • JAMF
  • Hardware Imaging
  • BIOS
  • Reset
  • Device Setup
  • Data Analysis
  • Test Data Creation
  • Technical Documentation
  • User Instructions
  • Microsoft Excel
  • Word
  • PowerPoint
  • Adobe Photoshop
  • Adobe Premiere
  • Customer Service
  • Time Management
  • Multitasking

Languages

Malayalam
English
Spanish

Project And Technical Experience

  • Completed programming assignments involving debugging, code modification, and structured testing.
  • Developed test data and executed test cases for academic projects.
  • Created technical documentation and user instructions for class deliverables.
  • Conducted data analysis using spreadsheets and basic scripts.
  • Participated in project presentations and follow-up reviews.

Timeline

Intern

UCF IT
06.2025 - Current

Clerk

Self-Employed
06.2022 - 04.2024

Bachelor of Science - Information Technology

University of Central Florida

Associate -

Valencia College
Antony John