Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoria Carter

Miami,FL

Summary

Dedicated CNA with a proven track record at Jackson Memorial Hospital, showcasing exceptional patient care and vital signs monitoring. Leveraged compassion, empathy, and clinical documentation skills to enhance patient satisfaction and safety. A reliable team player, adept at improving patient outcomes through attentive care and effective team collaboration, contributing to a 20% increase in patient satisfaction scores.

Overview

9
9
years of professional experience

Work History

CNA

St Annes Nursing Facility
12.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.


Ramp Agent

WFS Worldwide Flight Services
07.2022 - 09.2023
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded freight.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.

CNA

Dreamhouse Recovery LLC
10.2021 - 04.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

CNA

Visiting Angels Home Care
01.2020 - 02.2022
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

CNA

Perdue at Jackson Health System
08.2020 - 10.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.

CNA

Jackson Memorial Hospital
05.2020 - 10.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses of COVID-19
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Temporary position

CNA

Eastridge at Cutler Bay
07.2017 - 02.2020
  • Assisted patients with daily living activities, promoting independence and
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Provides for patients’ personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves, and assisting with showers.
  • Assists with meals and feeds patients, ambulates, turns, and positions patients, and provides fresh water and nourishment between meals.
  • Answers patients’ call lights and requests promptly
  • Maintains a safe and attractive environment for patients and staff and transports patients and equipment.
  • Reports patient conditions to the assigned nurse to ensure professional assessment.
  • Measures and records food and liquid intake, output, checks, and records vital signs.
  • Provides patient help with walking, exercising, and moving in and out of bed.
  • Performs minor physical therapy routines (ROM) and turning in bed to prevent bedsores.
  • May collect urine samples
  • Assists lower level certified nursing assistants.
  • Adheres to unit-level policies and procedures

Parks and Recreation Worker

Fit2Lead
04.2016 - 07.2017
  • Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
  • Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
  • Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
  • Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
  • Assisted with after school care (helping children with homework and after school activities)

Education

LPN - Nursing

Robert Morgan Education Center And Tech College
Miami, FL
01.2021

High School Diploma - CNA

Miami Southridge Senior High
Miami, FL
06.2017

Skills

  • Time management
  • Compassion and empathy
  • HIPAA compliance
  • Attention to detail
  • Basic life support
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Safety precautions
  • Companionship and emotional support
  • Trustworthy companion

Timeline

CNA

St Annes Nursing Facility
12.2023 - Current

Ramp Agent

WFS Worldwide Flight Services
07.2022 - 09.2023

CNA

Dreamhouse Recovery LLC
10.2021 - 04.2022

CNA

Perdue at Jackson Health System
08.2020 - 10.2021

CNA

Jackson Memorial Hospital
05.2020 - 10.2020

CNA

Visiting Angels Home Care
01.2020 - 02.2022

CNA

Eastridge at Cutler Bay
07.2017 - 02.2020

Parks and Recreation Worker

Fit2Lead
04.2016 - 07.2017

LPN - Nursing

Robert Morgan Education Center And Tech College

High School Diploma - CNA

Miami Southridge Senior High
Antoria Carter