Dynamic Organizational Learning & Development Management professional with extensive expertise in adult and youth training management. Proven success in designing and implementing comprehensive training programs, facilitating meetings, and conducting needs assessments. Recognized for building strong collaborative relationships within matrix organizations, while enhancing employee performance through innovative learning strategies. Core competencies include project management, curriculum development, and leveraging technology to optimize training experiences.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Training Development Specialist III / Program Manager
State of Georgia Dept of Behavioral Health & Developmental Disabilities
Atlanta, GA
03.2017 - Current
Oversee statewide virtual and in-person training initiatives involving scope, budget, quality, schedules, role assignments, risk assessments, post-work activities and vendor contract negotiations.
Conducted various academic events including colloquia and workshops.
Oversaw the creation, delivery, and maintenance of team-produced learning experiences.
Negotiate contracts with hotels and vendors to secure venues, lodging, food, printing, speakers, entertainment for events.
Developed marketing and promotional content for training events, registration sites, and project initiatives.
Crafted educational content for both online and in-person training programs.
Designed measurable performance-based learning goals and objectives.
Deliver onsite management and consultation for training projects.
Reviewed current training materials to pinpoint areas needing enhancement and proposed solutions.
Organized meetings and strategy sessions to collect learning, engagement, and performance metrics.
Conducted performance evaluations for staff members.
Effectively managed the state summit, which assist individuals transitions from homelessness through comprehensive support.
Mobile Crisis Therapist/Training Specialist
Riverwoods Behavioral Health/Anchor Hospital
Atlanta, Georgia
02.2010 - 03.2017
Conducts interviews and utilizes assessments tools to assess emotional, functional, and/or psychological conditions to determine level of careReferred clients to other programs and community agencies to enhance treatment processes
Collaborated closely with treatment team to appropriately coordinate client care services
Efficiently gathered information from families and social services agencies to inform development of treatment plans
Provided onboard training for new employees
Completes structured diagnostic and clinical assessments to evaluate risk to client or others
Works collaboratively with other members of the hospital to identify appropriate services for patients in crisis
Delivers comprehensive psychoeducation about suicide and mental illness crises.
Achieved a consistent 90% placement and admission rate.
Awarded top Mobile Assessor recognition consecutively for two years.
Alternative School Program Director/Corporate Trainer
Educational Services of America
Murfreesboro, TN
08.2008 - 08.2010
Evaluated and supervised 8 educators to assess performance and offer support
Developed and structured online training curricula.
Developed comprehensive education program to outline ambitious objectives.
Prepared comprehensive summaries showcasing achievements, statistical analysis, and operational insights.
Managed the full cycle of recruiting, hiring, and providing training to competent Teachers and Paraprofessionals.
Performed detailed analysis on attendance and enrollment, resulting in higher student numbers.
Maintained elevated student outcomes via stringent monitoring of attendance and task completion.
Conducted annual training sessions for over 300 employees in center staff roles.
Middle School English Teacher
Southwest Atlanta Christian Academy
Atlanta, GA
01.2006 - 01.2008
Prepared English assignments reviewed and corrected all homework with an emphasis on providing feedback to each student
Maintain grades, attendance and behavior records, prepare daily lesson plans
Schedule parent/teacher conferences to foster student success
Provide after-school tutorial
Inspire a higher degree of parental involvement in student education through the use of daily reports, notebook check system and telephone calls and interactive parental involvement on the internet
Counselor’s Professional Assistant
Fulton County Board of Education
01.2001 - 01.2006
Prepared reports and answered correspondences
Worked closely with Administrators, School Counselors, and Social Worker
Maintained up-to-date student records, worked directly with schools and requesting agencies to prepare records for shipping
Distributed attendance letters to students who had continuous attendance issues
Served as a mentor for underprivileged students
Education
Master of Arts - Curriculum And Instructional Design
Central Michigan University
Mount Pleasant, MI
03.2006
Bachelor of Arts - Sociology
Saint Leo University
Saint Leo, FL
03.2004
Skills
Experience with Cisco WebEx Solutions
Skilled in Zoom Conferencing
Cvent Application Skills
Travel Expense Tracking
Microsoft Office Proficiency
Kronos Management
Certification
Certified Life Coach
Certified Suicide Prevention Coach
Facilitation Train the Trainer Certificate, University of Georgia 2022
Certified Mental Health Trainer (Youth, Adult, and First Responders)
Militaryexperience
U.S. Army, 1992-1998, Honorable
References
References available upon request.
Timeline
Training Development Specialist III / Program Manager
State of Georgia Dept of Behavioral Health & Developmental Disabilities
03.2017 - Current
Mobile Crisis Therapist/Training Specialist
Riverwoods Behavioral Health/Anchor Hospital
02.2010 - 03.2017
Alternative School Program Director/Corporate Trainer
Educational Services of America
08.2008 - 08.2010
Middle School English Teacher
Southwest Atlanta Christian Academy
01.2006 - 01.2008
Counselor’s Professional Assistant
Fulton County Board of Education
01.2001 - 01.2006
Certified Life Coach
Certified Suicide Prevention Coach
Facilitation Train the Trainer Certificate, University of Georgia 2022
Certified Mental Health Trainer (Youth, Adult, and First Responders)
Master of Arts - Curriculum And Instructional Design
Central Michigan University
Bachelor of Arts - Sociology
Saint Leo University
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