I am currently exploring the possibility of obtaining a position in a challenging environment, providing opportunities for growth and advancement, where i can utilize my experience and skills towards becoming a valuable team member.
Overview
9
9
years of professional experience
Work History
Patient Care Assistant
Interim HealthCare
Houston, TX
01.2024 - Current
Skilled at working independently and collaboratively in a team environment.
Excellent communication and people skills.
Assist clients with the activities of daily living (ADLS) including communicating, eating, showering, dressing, toileting and grooming. Other duties can include monitoring medications. making beds. tidying rooms. and cleaning tasks.
Provide emotional support.
Assist clients with physical therapy exercises.
CPR certified.
Measure patient's vital sign, such as their blood pressure and weight.
Self-motivated, with a strong sense of personal responsibility.
Receptionist
Billy's Auto Repair
11.2022 - Current
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Restocked supplies and submitted purchase orders to maintain stock levels.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed multiple tasks and met time-sensitive deadlines.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Greet customers and assist waiting customers for repairs.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assist mechanics in performance of mechanical repairs and pick up parts.
Confirmed appointments, communicated with clients, and updated client records.
Maintain a high level of customer service and professionalism in all aspects of position.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Lot Crew / Auction Driver / Vehicle Transporter
Manheim Texas Hobby Auto Auction
08.2023 - 12.2023
Supported the auction team by completing various administrative tasks such as data entry, paperwork processing, and customer communications when necessary.
Streamlined auction processes by assisting with vehicle staging, organization, and inspection preparation tasks.
Contributed to increased customer satisfaction by providing exceptional service during vehicle transportations.
Coordinated closely with lot managers and inventory staff to prioritize assignments based on auction schedules and deadlines.
Increased overall productivity by quickly adapting to varying weather conditions and maintaining focus during long shifts.
Provided outstanding customer service during interactions with auction attendees, answering questions about vehicles and directing them to appropriate personnel as needed.
Assisted in maintaining an organized lot, ensuring that cars were properly parked and easy to locate for potential buyers.
Demonstrated professionalism with customers and coworkers alike, fostering a positive work environment conducive to efficient operations.
Built strong relationships with clients through consistent punctuality, reliability, and clear communication regarding their specific needs throughout the auction process.
Enhanced workplace safety by adhering to company policies, local regulations, and traffic laws at all times.
Streamlined operations by promptly reporting any discrepancies or issues with inventory to management.
Assisted in training new employees on company policies, procedures, safety measures as well as route planning and navigation.
Contributed to a positive workplace environment by maintaining open communication channels with coworkers and supervisors.
Supported successful auctions by communicating effectively with managers, coworkers, and customers.
Drive vehicles to and from designated area, as well as pick up drivers.
Assist customer such as dealers, account reps, and co-workers using a scanner, radio, printer.
Ability to drive both manual and automatic transmission vehicles.
Inflate tires and jump start vehicle using a battery box and air tank, fill gas tank when vehicle is out of gas.
Operating Room Tech lll
Memorial Hermann Hospital Medical Center
Houston, Texas
11.2014 - 12.2022
Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
Participated in OR suite turnaround procedures such as cleaning and case cart management.
Picking scheduled surgical cases, as well as emergency requests.
Ensured proper handling of specimens through accurate labeling, documentation, and transportation to labs for analysis.
Maintained detailed records of patient information, ensuring accurate documentation for future reference or billing purposes.
Effectively communicated with colleagues and patients, ensuring clear understanding of tasks and expectations.
Provided exceptional patient care, addressing concerns and alleviating anxiety before surgery.
Upheld strict standards of infection control through consistent adherence to protocols related to sterilization, handling of contaminated materials, and hand hygiene practices.
Confirmed presence of required medical equipment prior to scheduled appointments.
Maintain all Min/Max inventory levels conducting physical inventories of all POU areas.
Assist and maintaining uniformity and accuracy of patient charges.
Ordering, Receiving, Storage and distribution of all supplies in the OR.
Excellent communication and relationship-building skills.
Managed daily inventory checks in the storeroom area to ensure adequate supplies were always available for upcoming procedures.
Improved patient safety by efficiently preparing operating rooms and ensuring a sterile environment.
Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
Delivered direct care to patients under supervision of charge nurse.
Coordinated with biomedical engineering teams to ensure all surgical equipment was in proper working order, minimizing delays or complications during surgeries.
Played a crucial role in emergency situations by remaining calm under pressure and assisting surgical teams as needed to save lives or stabilize patients'' conditions quickly.
Maintained operating room's inventory of products and replenished stock, when needed.
Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting.
Assisted surgical teams in complex procedures, contributing to successful patient outcomes.