Contributes to student learning, growth, and advancement
Demonstrates familiarity with multiple subject area(s) and displays an inclination for developing competency across the curriculum
Maintains a positive mindset toward student learning, teaching practice, and personal/collective professional development
Demonstrates a high degree of self-efficacy and holds themselves accountable for learner outcomes and advocates for their students
Works efficiently within existing learning structures and believes in the capability of their students to excel
Facilitates problem-solving
Serves as a role-model to students
Invests in the learners’ well-being, health, and safety
Demonstrates ability to learn and convey a variety of subject matters quickly, while adhering to school processes and protocols
Valley Health Medical Center
Graduate Medical Education Academic Advisor Supervisor
01.2021 - 01.2024
Job overview
Partnered with departmental leaders to provide oversight over educational programs
Efficiently managed six academic programs
Applied standards of accreditation agencies and/or medical schools integrating into work
Observed academic functions including recruitment, orientation, onboarding, establishing, and maintaining academic files, rotation scheduling, evaluations, duty hours, scheduling lectures, coordinating graduation, provider credentialing, proctoring national exams and participated in sight visits
Managed and trained program coordinators on ACGME accreditation requirements, and internal processes
Collaborated with program stakeholders to ensure timely and appropriate completion of new program applications, Annual Program Evaluations, Action Plans, PEC, CCC, annual ACGME updates, ACGME Resident and Faculty Surveys, Milestone evaluation reports, etc
Assisted with IRIS reporting, New Innovations recording, increasing faculty/ resident/faculty development & scholarly activity
Coordinate annual GME Orientation and Graduation
Maintained contract renewals, malpractice renewals, credentialing, and residency/fellowship verification for Neurology, Orthopedic Surgery, Internal Medicine, Family Medicine, Pulmonary/Critical Care and Gastroenterology
Valley Health Medical Center
Graduate Medical Education Program Coordinator/Academic Advisor
01.2019 - 01.2021
Job overview
Managed confidential and critical material, issues, and communications
Function as liaison between the Program Director and a full range of internal and external offices and individuals
Met with the Program Director on a regular basis to keep him/her apprised of prominent issues related to the program and trainees
Communicated with GME stakeholders on a regular basis or as needed
Interpret ACGME requirements, GME policies and procedures, and other policies as applicable, and assist with the development and implementation of program policies and procedures based on external requirements
Generate and analyze program data reports
United Health Group: Southwest Medical Associates part of Optum Care
Clinic Operations Supervisor II
01.2016 - 01.2019
Job overview
Managed Provider payroll coordinated CME training, clinic productivity, templates and HEDIS measures to obtain a 5-star rating
Reviewed HOS reports
Oversaw registration, insurance verification, Financials, Physician and Supported Staff Recruitment, Marketing, PBX, Radiology Services, admits, readmits and discharge rates
United Health Group: Southwest Medical Associates part of Optum Care
Billing Operations Supervisor
01.2013 - 01.2016
Job overview
Worked with Sales, Brokers, and Underwriting Group(s) HR departments re: group automated electronic and/or manual files, reconciliation reports, eligibility, premium payments $30,000 minimum and above (five million), member status change, products, group contracts