Antron Washington

My duties as store manager consisted of several responsibilities.

• Resolved customer complaints in a timely manner.
• Recruited, trained and supervised new employees.
• Ensured compliance with safety regulations and company policies.
• Analyzed financial data to identify areas of improvement.
• Maintained accurate records of employee performance reviews.
• Created weekly work schedules for store personnel.
• Managed daily banking activities such as deposits and withdrawals.
• Identified opportunities for cost savings through waste reduction initiatives.
• Prepared monthly reports on sales figures, expenses, profits.
• Trained and mentored associates to teach daily tasks and procedures.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Monitored employee performance and identified performance gaps for corrective action.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Developed strategies to maximize sales and profitability.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders to restock shelves.
• Organized promotional events to increase product awareness.
• Established customer service standards and monitored staff compliance.