Antrovel Smith
Saginaw,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Security/ Safety Specialist
Great Lakes Bay Health Centers
01.2016 - Current
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Supported audit procedures to check all procedures, processes and work standards.
Front End Supervisor
Home Depot
03.2001 - 10.2016
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
Education
Bachelor of Arts - Criminal Justice
Saginaw Valley State University
Bay City, MI05.2015
Skills
- Risk assessment
- Workplace inspections
- Audit Procedures
- Surveillance
- Conflict resolution
- Orientation of onboarding staff
- Incident reporting
- Safety training
- Emergency response
- Security protocols
Certification
- Active shooter response
- Workplace hazards and safety
- Fire safety
- Communication essentials
- Coaching to performance
- Leading as Coach
- Relationship- Centric leadership
Timeline
Security/ Safety Specialist
Great Lakes Bay Health Centers
01.2016 - Current
Front End Supervisor
Home Depot
03.2001 - 10.2016
Bachelor of Arts - Criminal Justice
Saginaw Valley State University
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