Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
Warehouse Associate
Amazon
01.2022 - 03.2022
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Consistently lifted materials weighing as much as 45 pounds
Guest Advocate
Target
10.2021 - 01.2022
Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
Welcomed guests on arrival, displaying a professional and friendly approach.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Resolved guest complaints and discrepancies in a prompt and courteous manner.
Education
Bachelor of Science - Management Information Systems
Normandale Community College
Bloomington, MN
05.2026
High School Diploma -
Fridley High School
Fridley, MN
06.2022
Skills
Mental Health Support
Continuous Quality Improvement (CQI)
Problem-solving
Interpersonal communication
Critical thinking
Customer service
Time management
Behavioral Analytics
Reading Comprehension
Guest Service and Assistance
Inventory Monitoring
Payment Processing
Timeline
Behavioral Technician
Amoud Center
11.2022 - Current
Warehouse Associate
Amazon
01.2022 - 03.2022
Guest Advocate
Target
10.2021 - 01.2022
Bachelor of Science - Management Information Systems
Vice Principal College of Health Sciences, and Dean of School of Dentistry at Amoud UniversityVice Principal College of Health Sciences, and Dean of School of Dentistry at Amoud University