Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

An Tuan Nguyen

Lake Elsinore,CA

Summary

Reliable Information Technology (IT) Specialist and Operator with over 10 years of proven experience and ability to organize and maintain communications/cyber security at a SECRET security clearance level. SECRET clearance is still currently active as of Dec. 2024.

Has demonstrated the ability to conduct military operations in a professional manner in different areas of operations (AOs) using various military radio systems, hardware, and software while upholding the standards for Military Protocol.

Overview

11
11
years of professional experience

Work History

Electronic Maintenance Technician

Electronic Warfare Association - JITC
Fort Irwin, CA
06.2020 - Current
  • Supporting and maintaining radar/jamming equipment utilized in training military personnel
  • Experienced in troubleshooting in various environments, ranging from indoor office spaces to outside harsh desert terrain
  • Knowledge in fundamentals concerning frequencies and radar technology

COMSEC / Cyber Security

US Army
09.2018 - 05.2020
  • COMSEC Manager for National Training Center's Operations Group
  • Improved the organization's Standard Operating Procedures (SOP) in accordance with regulations
  • Coordinated with multiple units for COMSEC assignments and objectives, with zero safety violations
  • Troubleshot and maintained high valued sensitive items with 100% accountability
  • Trained multiple operators (foreign and domestic) on how to handle, troubleshoot, and maintain the integrity of different high valued sensitive items that were utilized at their home station (Ex: Japan, UK, South Korea)

Information Technology Specialist

US Army
07.2013 - 05.2020
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Used ticketing systems to manage and process support actions and requests.
  • Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
  • Ensured data security, implementing encryption measures and access controls for sensitive information
  • ● Supported numerous IT departments, adapting to different environments in multiple countries around the world (Ex: Help Desk, NET-OPS, NEC)
  • Conducted installations and supported multiple systems to include PC, Server, Radio equipment, and Peripheral hardware systems
  • Hands on experience using a variety of handheld and power tools for fixing and diagnosing equipment/problems (Ex: wrenches, screwdrivers, drills, digital equipment)
  • Executed missions as a team member and team leader on a Command Post Node (CPN) team, to include task preparation and travel
  • Efficient in Adobe and Microsoft Office Suite to include Excel, Word, Internet Explorer

Radio Operator

US Army
07.2013 - 05.2020

Radio Section Operator/Maintainer, US Army, July 2013 - October 2018

  • Tested, verified, and maintained multiple HARRIS radio systems connected through military grade hardware
  • Aided in planning and conducting operations with different units (Cavalry, Military Intelligence and Airborne Infantry) utilizing the assigned programs implemented for the success of the leaders on the battlefield
  • Trained personnel on the proper use and procedures for HARRIS radio systems
  • Maneuvered through diverse terrains (Ex: Rural, Urban, Desert, Mountain) using HMMWVs and LMTVs (Approx 5,000 lb Payload to include STT Satellite dishes and sensitive cargo)
  • Ensured successful classified radar operations with experience and knowledge from deployments overseas (Kosovo Region, South Korea)

Education

Lakeside Highschool
Lake Elsinore, CA

Skills

  • Electrical troubleshooting
  • Customer support
  • Network configuration
  • COMSEC & HARRIS
    Radio Equipment
  • Radar & Jamming equipment
  • Secure &
    Non-secure
    Operations
  • COMSEC

    Management

  • SECRET Clearance
  • IT Support Scheduling

    Detail-oriented

  • Adapting to New
    Equipment
  • Building Positive
    Professional
    Relationships
  • Ability to Perform
    Under Pressure

Languages

Vietnamese
Native or Bilingual

Timeline

Electronic Maintenance Technician

Electronic Warfare Association - JITC
06.2020 - Current

COMSEC / Cyber Security

US Army
09.2018 - 05.2020

Information Technology Specialist

US Army
07.2013 - 05.2020

Radio Operator

US Army
07.2013 - 05.2020

Lakeside Highschool
An Tuan Nguyen