Antuitionshene Jackson
Greenvillle,FL
Summary
Dedicated professional with experience at Waypoint Residential Care, skilled in crisis management and compliance with housing regulations. Proven ability to enhance cleanliness and safety standards. Strong customer service and active listening skills, coupled with a commitment to multicultural sensitivity, contribute to a welcoming environment for all residents and clients.
Overview
9
9
years of professional experience
Work History
Residential Staff
Waypoint Residential Care
06.2016 - Current
- Ensured compliance with federal, state, and local housing regulations through ongoing training and education.
- Provided orientation sessions for new residents outlining expectations, house rules, safety measures, as well as available resources.
- Managed crisis situations effectively, coordinating appropriate responses from emergency personnel as needed.
- Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
Housekeeper
Brynwood Health & Rehab
09.2020 - 04.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Customer Service Cashier
Fast Track
06.2016 - 08.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Education
High School Diploma -
Turner Job Corps Center
Albany, GA09-2011
Skills
- Professional boundaries
- Self-care techniques
- Substance abuse awareness
- Mental health support
- Multicultural sensitivity
- Personal care assistance
- Customer service
- Active listening
- Customer relations
Timeline
Housekeeper
Brynwood Health & Rehab
09.2020 - 04.2021
Residential Staff
Waypoint Residential Care
06.2016 - Current
Customer Service Cashier
Fast Track
06.2016 - 08.2020
High School Diploma -
Turner Job Corps Center
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