Summary
Overview
Work History
Education
Skills
Corecompetenciessummary
Technicalsummary - Applications
Timeline
Generic

Antwaine Jones

Somerset,New Jersey

Summary

Experienced business administrator with a strong desire for professional growth seeks a challenging and rewarding position to utilize and enhance skills. Proven track record as an accomplished leader with over 15 years of combined experience in coaching, mentoring, professional training, development, continuous quality improvement, corporate communications, and project management. Skilled at driving organizational success through strategic planning, effective team collaboration, and implementing innovative solutions.

Overview

19
19
years of professional experience

Work History

Licensed Account Representative

NJM
07.2024 - Current
  • Deliver a high-quality customer experience while consulting and counseling customers on NJM’s products via inbound calls
  • Provide coverage options best suited to accommodate individual needs and administer transactions when necessary
  • Demonstrate effective time management to achieve performance goals/targets
  • Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.

Accounts Payable Clerk

Greater Abyssinian Baptist Church
01.2011 - Current
  • Part time Accounts Payable – Responsible for processing invoices and issuing payments
  • Responsibilities include: Preparation of weekly payroll
  • General accounting duties and accounts payable
  • Preparation of weekly and monthly income journals with PowerChurch accounting software.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.

Eligibility Medicaid Supervisor/Outreach Supervisor

NJ Family Care/Conduent Inc.
06.2005 - Current
  • Senior Eligibility Supervisor - Manage and departmental supervision of application processors who determine eligibility and re-determinations of Medicaid health care benefits for the State of New Jersey Medicaid Program
  • Responsibilities include: Provides functional guidance, training and assistance to staff
  • Provides assistance, training and troubleshooting support to staff
  • Prepares standard reports to track workload, response time and quality of input
  • Assists in planning and implementing department goals and submit recommendations to management to improve efficiency and effectiveness
  • Prepares reports and maintain records of work accomplishments and administrative information and communication of work-related information to the entire team
  • Participate in quality improvement processes in an effort to develop action plans to reduce the number of rejections, escalations and grievances
  • Assisted in cost reduction measures for NJ Family Care – Medicaid
  • Identifies team improvement areas or gaps in staff performance and recommend training requests or other team building initiatives
  • Experience interpreting rules/guidelines and applying appropriately in decision making
  • Maximized team performance – Excelled at identifying, developing and using strengths of the team – detecting and resolving problems and weaknesses of each team individual
  • Identify, develop, and assist in the execution of corrective action measures as needed to maintain or re-gain compliance in a timely manner.

Education

Some College (No Degree) - Business Administration

Raritan Valley College
New Jersey

Business Administration

Essex County Vocational High School
Newark NJ

Skills

  • Department collaboration
  • Document Management
  • Sales proficiency
  • Project Management
  • Customer Relationship Management
  • Goal-Oriented
  • Data Tracking
  • Account Management
  • Customer Engagement
  • Prospecting skills
  • Document Control
  • Business Development

Corecompetenciessummary

  • Outsourcing/production environment
  • Affordable Care Act (ACA.)
  • Project Management
  • Strategic Planning
  • Problem Solving and Effective Resolutions
  • Detail Oriented

Technicalsummary - Applications

  • Blue Pumpkin
  • Microsoft Office/Microsoft Outlook
  • Conduent Browser-Based Proprietary Systems
  • State of NJ Proprietary Host-Based Systems
  • Adobe Software
  • OneSource
  • 1095B Database
  • Webinar

Timeline

Licensed Account Representative

NJM
07.2024 - Current

Accounts Payable Clerk

Greater Abyssinian Baptist Church
01.2011 - Current

Eligibility Medicaid Supervisor/Outreach Supervisor

NJ Family Care/Conduent Inc.
06.2005 - Current

Some College (No Degree) - Business Administration

Raritan Valley College

Business Administration

Essex County Vocational High School

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Antwaine Jones