Antwan Charles Battles
Austin
Summary
A results-oriented sales professional aiming to gain experience through impactful relationship building with a customer base or potential clients. Leverage key learnings from 8+ years of SaaS experience to bring a well-rounded perspective to a team.
Overview
9
9
years of professional experience
Work History
Account Executive
Wipro Technologies
07.2023 - Current
- Manage the license renewals, & professional services support of 25 customers.
- Exceeded $2.5 million quotas in FY23
- 60% to my $5.5 million quota for FY24
- Partner with license reps on Net New Cloud implementations.
- Identify opportunities to expand solutions & services within Key Accounts.
Mid-Market Account Executive, Retail & Fashion
Infor
02.2023 - 08.2023
- Responsible for the upselling and renewals of 15 Fashion & Retail accounts. Quota $800,000
- Key account deals won- Top Golf (analytics), Zumiez (time & attendance), & PING (warehouse management)
- 1 customer onsite visit per quarter.
- Facilitated customer resolutions by identifying key members when required (CSM, Dev, Support, Services)
Inside Client Partner
Infor
04.2021 - 02.2023
- Assisted clients in the transition to cloud products.
- Sold into the Distribution & Manufacturing industry at an enterprise level (ACV $450,000 >)
- Exceeded $1.7 million quotas in FY21 by 12%.
- Awarded top team performer (Q4 FY21, Q1 FY22).
- Responsible for weekly accurate revenue forecasting and CRM updates.
- Experienced in working with Managed Services opportunities.
Customer Success Manager
Infor
02.2018 - 03.2021
- Advocated for 30+ SaaS customers with ACV of $12,755,137.
- Achieved 100% to bonus goal in FY20 & '19.
- Onboarded 15 new Cloud customers and managed them through the entire customer lifecycle.
- Analyzed 3 customer health records per quarter and built action plans to improve direction.
- Developed quick reference guides, recorded briefings & other training content for the customer base.
Business Development Representative, Team Lead
Infor
02.2016 - 02.2018
- Identified customer/prospect business challenges and goals to uncover sales opportunities.
- Developed business pipeline using cold and warm techniques.
- Accumulated knowledge around on-premise, single/multi-tenant SaaS & hybrid deployments.
- Exceeded quota consistently and was promoted to team lead. (30 opportunities per quarter, converted to sales.)
- Assisted in interview and onboarding processes, leading to new hires.
Education
Bachelor of Science - Business Administration
Winona State University
Winona, MN12.2015
Skills
- Client Management
- Demand Forecasting
- Strategic Account Management
- Upselling and Consultative Selling
- Adaptable
- SaaS Technology Experience
- Results/Quota-Oriented
- Time Management
Leadership & Extracurriculars
- Certified Infor Mentor (4+ years)
- Travel is currently at 25%
- BAI Member, (Black at Infor)
- WIN Member, (Women Infor Network)
- Book Club Member
- Infor TUG Member
Timeline
Account Executive
Wipro Technologies
07.2023 - Current
Mid-Market Account Executive, Retail & Fashion
Infor
02.2023 - 08.2023
Inside Client Partner
Infor
04.2021 - 02.2023
Customer Success Manager
Infor
02.2018 - 03.2021
Business Development Representative, Team Lead
Infor
02.2016 - 02.2018
Bachelor of Science - Business Administration
Winona State University
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