Antwan Harris
Stone Mountain,GA
Summary
Dynamic Wrecker Driver with extensive experience at Statewide Towing & Recovery, excelling in vehicle recovery and safety inspections. Known for exceptional customer service and effective dispatch coordination, I consistently implement efficient loading procedures while maintaining a strong work ethic and empathy in high-pressure situations.
Overview
2020
2020
years of professional experience
Work History
Wrecker Driver
Statewide Towing & Recovery
- Operated tow trucks to recover vehicles from roadside incidents safely and efficiently.
- Conducted vehicle inspections to ensure operational safety and compliance with regulations.
- Coordinated with dispatch to respond promptly to service calls and customer inquiries.
- Assessed accident scenes and determined optimal recovery strategies for safe vehicle retrieval.
- Provided exceptional customer service, addressing client concerns during recovery operations.
- Implemented efficient loading techniques to minimize damage during transportation of vehicles.
- Collaborated with law enforcement agencies during accident scenes to facilitate smooth operations and support public safety efforts.
- Completed detailed incident reports for each job, providing accurate information for billing and record-keeping purposes.
- Coordinated effectively with dispatchers to prioritize service calls based on urgency and proximity, maximizing productivity throughout shifts.
Tow Truck Driver
Arise
12.2018 - 08.2019
- Operated tow truck to safely transport vehicles to designated locations.
- Conducted safety checks and routine maintenance on towing equipment.
- Assisted customers with vehicle recovery procedures, ensuring clear communication.
- Navigated city routes efficiently, reducing response times for service calls.
- Provided on-site support during accident recoveries, maintaining a calm environment.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
Flatbed Truck Driver
Buckhead Towing
06.2017 - 10.2018
- Operated flatbed trucks to transport vehicles safely and efficiently.
- Conducted pre-trip inspections to ensure compliance with safety regulations.
- Loaded and secured vehicles using appropriate tie-down techniques.
- Maintained accurate delivery logs and trip documentation for operational efficiency.
- Coordinated with dispatch to optimize route planning and reduce wait times.
- Assisted in training new drivers on safety protocols and equipment handling.
- Implemented improvements to loading processes, enhancing overall efficiency in operations.
- Bolstered company reputation for reliability with consistent punctuality and attention to detail in fulfilling client orders accurately.
- Promoted a positive work environment by maintaining open communication channels with dispatchers, supervisors, and coworkers.
- Expedited delivery times using advanced GPS technology for accurate route guidance while avoiding traffic congestion or construction delays.
- Streamlined paperwork processes by staying organized with accurate recordkeeping of logbooks, manifests, inspection reports, and invoices.
- Improved team productivity by assisting fellow drivers with loading/unloading tasks when needed.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
Cook's Assistant
Millers Military Acedemy
01.2017 - 06.2017
- Assisted chefs in food preparation and ingredient organization
- Maintained cleanliness and sanitation of kitchen equipment and workspace
- Supported inventory management by tracking supplies and restocking as needed
- Followed recipes and cooking instructions to ensure quality meals
- Adapted quickly to changing kitchen demands and menu variations
- Assisted with portion control measures to maintain consistency in serving sizes across all menu items.
- Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
- Assisted in successful catering events by preparing ingredients, assembling platters, and delivering exceptional service to clients.
- Facilitated teamwork among kitchen staff members through clear communication regarding tasks at hand or upcoming needs throughout shifts.
- Received consistent positive feedback from both customers and staff for providing attentive assistance during busy periods.
- Enhanced customer satisfaction by ensuring timely delivery of orders through effective communication with the cook and servers.
- Managed time effectively under pressure while completing multiple tasks simultaneously such as chopping vegetables, cooking side dishes, and washing dishes.
- Contributed to increased menu variety by suggesting new dishes based on seasonal ingredients and customer preferences.
- Collaborated with the cook to develop daily specials that incorporated fresh ingredients from local suppliers, promoting sustainability and supporting small businesses.
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Assisted in setting up and breaking down kitchen stations.
- Stocked and rotated food items according to expiration dates.
Meds Delivery
Poly Plex
01.2016 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
Ft MEAD SR HIGH
Fort Mead Md.Accounting & Bookeeping
Woodland Job Corps
Laurel, MD1989
Skills
Vehicle recovery
Timeline
Tow Truck Driver
Arise
12.2018 - 08.2019
Flatbed Truck Driver
Buckhead Towing
06.2017 - 10.2018
Cook's Assistant
Millers Military Acedemy
01.2017 - 06.2017
Meds Delivery
Poly Plex
01.2016 - 01.2017
Wrecker Driver
Statewide Towing & Recovery
High School Diploma -
Ft MEAD SR HIGH
Accounting & Bookeeping
Woodland Job Corps