Antwan Santos
Blackwood,NJ
Summary
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Painter
Self-employeed
Blackwood, NJ
01.2018 - Current
- Prepare all surfaces for painting by removing debris, cleaning, or power washing when needed
- Repair any portion of the surface, including replacing boards or pieces of drywall when needed
- Cover entirely all portions of the home not being painted
- Obtain supplies needed for each job such as brushes, paint nozzles, drop cloths, etc.
- Speak with customers regarding their vision and guide them through decision-making process
- Provide accurate estimates to potential customers
- Painted interior and exterior walls, baseboards, moldings, windowsills and other parts of buildings
- Responsible for cleaning any spills and removing tools and supplies to keep clients’ properties clean
Painter
Interstate Painting
Williamstown, NJ
02.2016 - Current
- Apply paint to surfaces including canvas, walls, floors, doors, and cabinets.
- Scrape, sandpaper, prime, or seal surfaces prior to painting.
- To gain access to difficult areas move furniture and equipment as necessary.
- Clean up all equipment including brushes and spray guns.
Cleaning Supervisor
All Cam Cleaning
Sicklerville, NJ
05.2019 - 01.2020
- Trained in industrial cleaning
- Cleaned newly built homes
- Supervise team to make sure our weekly task was always completed and past expectations
- Keep track of all equipment and cleanliness
- Report back to Boss on any needs or concerns.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Completed schedules, shift reports and other business documentation.
CSA/Lead Technician
Jiffy Lube
Cherry Hill, NJ
03.2017 - 07.2018
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Executes excellent sales floor merchandising and selling.
- Guide the Service Team on which services to perform on a customer's vehicle.
- Assist the Service Team in servicing vehicles, changing oil and filters, adding fluids, checking tire pressure, washing windows and vacuuming floorboards, as well as other duties within the shop.
Call Center Representative
Telepoint
Wesmont, NJ
01.2016 - 03.2017
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternative
- Usage of Microsoft Excel for data entry
Maintenance Technician
Salliemae
Moorestown, NJ
04.2012 - 10.2015
- Clean and sanitize commercial building using established practices and procedures.
- Use and maintain assigned power equipment and hand tools. ( Buffers, pressure washer, vacuums, brooms, mops, and squeegees, for cleaning and general maintenance of floors, walls, carpets, furniture, windows, etc.
- Empty trashcans.
- Refill restroom dispensers.
- Follow instructions regarding the use of chemicals and supplies using as directed.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Reviewed technical documentation to complete equipment maintenance and repair.
Education
High School Diploma -
Dr. Charles E. Brimm Medical Arts High School
Camden, NJ 09.2007 - 06.2011
Skills
Paint mixing
Hand and power tools
Wall repair
High-end residential work
Sprayer experience
Safety awareness
Respirator use
Team Player
Scheduling
Cultural Awareness
Critical Thinking
Mechanical expertise
Equipment installation
Problem solving ability
Project Management
Proficient in Microsoft ( Word, Poperpoint, Excel)
Plumbing
Drywalling
Safety and compliance
HVAC systems
Troubleshooting skills
Ordering cleaning supplies
Window cleaning
Cleaning bathrooms
Training and mentoring
Chemical handling
Cleaning and sanitation
Trimming and weeding
Timeline
Cleaning Supervisor
All Cam Cleaning
05.2019 - 01.2020
Painter
Self-employeed
01.2018 - Current
CSA/Lead Technician
Jiffy Lube
03.2017 - 07.2018
Painter
Interstate Painting
02.2016 - Current
Call Center Representative
Telepoint
01.2016 - 03.2017
Maintenance Technician
Salliemae
04.2012 - 10.2015
High School Diploma -
Dr. Charles E. Brimm Medical Arts High School
09.2007 - 06.2011