Antwan Weathersbee
Summary
I am a very dependable, hard-working young man. I don't quit jobs or tasks that might seem difficult. I'm always on time. I can work weekends. Diligent Porter assists with car care, car movement, lot organization and receipt of cars from delivery. Offers outstanding customer service and customer needs assessment in fast-paced environment while meeting quality standards for services and customer satisfaction. Displays persistence, competitiveness and possesses strong interpersonal and communication skills in person and over phone. Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
7
7
years of professional experience
Work History
Car Porter
Hendrick Automotive Group
01.2024 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Moved sold vehicles to maximize use of space and keep lot in order.
- Contributed to positive customer experiences by providing friendly assistance with directions and other inquiries.
- Maximized available parking space utilization through strategic arrangement of cars on the lot according to size and model type.
- Aided in maintaining an updated list of available inventory on the lot, allowing for quick and efficient vehicle selection for customers.
- Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries.
Car Detailer
Hendrick Automotive Group
08.2023 - 01.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Applied protective agents, including sealants, to protect surfaces.
- Washed cars and trucks daily for auto dealership.
- Removed dirt and debris from vehicle and equipment interiors.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Car Porter
Hendrick Automotive Group
05.2022 - 08.2023
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved dealership appearance by maintaining clean and organized car displays.
- Completed comprehensive walk-around inspections before releasing vehicles back to clients, ensuring quality control standards were met.
- Test drove vehicles and reported identified issues to management.
- Refilled gas tanks and documented fluid levels.
- Reported daily work progress and encountered problems to management.
Customer Service Associate
Walmart Supercenter
09.2019 - 11.2019
- I was a customer host I would stand at the door and greet customers and then scan receipts
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
- Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
- Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
- Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
Worker
Super Suds Carwash
07.2017 - 09.2019
- Worked fast to complete tasks and meet daily deadlines.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved team morale and productivity through effective communication and active listening skills.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Manager
McDonald's
10.2018 - 06.2019
- Accomplished multiple tasks within established timeframes.
- Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.
- Assisted in achieving sales targets through proactive inventory management and merchandising strategies.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Diploma -
Rickards high School
Tallahassee, FL05.2017
Skills
- Detailing
- Stocking
- Sales
- Host/hostess experience
- Commercial cleaning
- Food preparation
- Cash handling
- Customer service
- Car wash
- Rear loader truck
- Cleaning
- Food service
- Driving
- Damage Assessment
- Cleanliness standards
- Vehicle Handling
- Tire Inflation
- Parking Techniques
- Vehicle Storage
- Relationship Building
- Customer Service
- Strategic Planning
- Upholstery Cleaning
- Stain Removal
- Exterior waxing
- Showroom Maintenance
- Physical Stamina
- Strong Work Ethic
- Honest and Dependable
- Team Collaboration
- Goal-Driven
- Problem Identification
- Supply Inventory Management
Timeline
Car Porter
Hendrick Automotive Group
01.2024 - Current
Car Detailer
Hendrick Automotive Group
08.2023 - 01.2024
Car Porter
Hendrick Automotive Group
05.2022 - 08.2023
Customer Service Associate
Walmart Supercenter
09.2019 - 11.2019
Manager
McDonald's
10.2018 - 06.2019
Worker
Super Suds Carwash
07.2017 - 09.2019
Diploma -
Rickards high School