Antwan Weaver
Fort Worth
Summary
Dynamic retail professional with a proven track record at AutoZone, excelling in customer service and inventory control. Recognized for enhancing store performance through strategic merchandising and effective problem-solving. Committed to fostering a collaborative team environment while driving sales and improving customer satisfaction.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
AutoZone
03.2024 - 02.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Department Sales Floor Supervisor
Lowe's
06.2021 - 12.2023
- Managed customer escalations with diplomacy and professionalism, resolving issues quickly to ensure a positive experience for all parties involved.
- Increased department sales by implementing effective merchandising strategies and closely monitoring inventory levels.
- Increased staff productivity by identifying inefficiencies in processes and implementing new strategies that streamlined daily tasks.
- Created an inclusive atmosphere amongst team members through team-building activities that promoted trust and collaboration across departments.
- Collaborated with upper management to set departmental goals, track progress, and make necessary adjustments for continuous improvement.
- Trained new employees on store policies, procedures, and product knowledge, ensuring a consistent level of expertise across the team.
Staff Noncommissioned Officer
United States Marine Corps
07.2010 - 05.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with other units and other staff members.
- Responded effectively to command intent with diverse cultural backgrounds.
- Developed strong relationships with marines through consistent communication and attentive service, resulting in increased overall performance.
- Assisted with onboarding new staff members, providing orientation and support.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for government operations.
- Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
- Managed complex schedules and logistics for executive meetings, ensuring all materials were prepared in advance.
Education
Bachelor of Science - Business Management
The University of Texas At Arlington
Arlington, TX05-2026
Associate of Arts - Business Management
Tarrant County College
Fort Worth, TX12-2024
High School Diploma -
Morris High School
Morris, OK05-2008
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Store opening and closing
- Customer service management
- Store operations
Timeline
Assistant Store Manager
AutoZone
03.2024 - 02.2025
Department Sales Floor Supervisor
Lowe's
06.2021 - 12.2023
Staff Noncommissioned Officer
United States Marine Corps
07.2010 - 05.2020
Bachelor of Science - Business Management
The University of Texas At Arlington
Associate of Arts - Business Management
Tarrant County College
High School Diploma -
Morris High School
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