Resourceful and proactive Executive Assistant with 12+ years of providing advanced, confidential administrative support to senior executives, including SVPs and C-level leaders. Skilled in managing complex schedules, preparing materials for high-stakes meetings, and optimizing travel arrangements. Demonstrated ability to maintain discretion, adapt to shifting priorities, and ensure seamless executive productivity. Proficient in Microsoft Office Suite, collaboration tools (MS Teams, SharePoint), and event planning for virtual and in-person settings.
Work History
Senior Executive Assistant
ADT
Partner with executives to understand their preferred working styles and provide tailored support to enhance productivity and efficiency.
Serve as the primary point of contact for executive scheduling, including prioritization of meetings, conflict resolution, and calendar management.
Prepare detailed meeting agendas, reports, and presentation materials; distribute documentation in advance to ensure readiness.
Optimize travel arrangements, including transportation, lodging, and itineraries, with a focus on minimizing disruptions during travel.
Plan and execute virtual and in-person events such as quarterly staff meetings, town halls, and team-building activities.
Oversee document management and digital organization through collaboration tools like MS Teams and SharePoint, ensuring accessibility and compliance with company retention policies.
Respond to and triage communications on behalf of executives, ensuring prompt and professional responses. Administer departmental initiatives, including survey management, resource acquisition, and process improvement programs.
Executive Assistant
City of Delray Beach
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Triaged incoming communications and independently resolved or escalated time-sensitive matters.
Coordinated complex travel arrangements, managing itinerary adjustments in real-time as needed.
Utilized Microsoft Office applications to create polished presentations and reports for executive use.
Organized team meetings and events, handling all logistical and administrative tasks to ensure successful execution.
Maintained confidentiality in managing sensitive information and correspondence.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Screened calls and emails and responded accordingly to support executive correspondence.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly. Processed travel expenses and reimbursements for executive team and senior management group.
Senior Administrative Assistant
Palm Beach County
Monitored sensitive employee relations matters, maintaining the highest level of confidentiality and professionalism.
Streamlined departmental processes by organizing records and facilitating data-driven decision-making.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed filing system, entered data and completed other clerical tasks. Maintained inventory of office supplies and placed orders.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Secretary
Broward County Health Department
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Entered data into system and updated customer contacts with information to keep records current.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions. Manages complex itineraries, to include any changes. Processes related expenses.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Conducted research for special projects, contributing valuable insights that informed strategic decisions.
Education
Master of Arts - Public Administration
Barry University
Miami Shores, FL
Bachelor of Arts - Public Management
Florida Atlantic University
Boca Raton, FL
Skills
Executive Calendar Management
Travel Coordination & Itinerary Management
Meeting Preparation & Facilitation
Communication & Correspondence Management
Microsoft Office Suite (Word, Excel, PowerPoint, Teams)