Hi, I’m
CALVIN SMITH
Allen,TX
Summary
Construction specialist with 3+ years of demonstrated success with installation and maintenance. Superior communication skills with the ability to communicate with internal/external customers in order to obtain and/or provide basic types of factual information, efficiently close out tickets, and maintain a safe working environment! Acclimated to working outdoors in all types of weather and environments.
Overview
10
years of professional experience
Work History
Microwave Transmission Systems Inc.
Tower Climber
05.2014 - Current
Job overview
- Build, upgrade, perform maintenance, troubleshoot, and test cellular tower system equipment and networks
- Install and/or repaired wireless networking equipment and systems for major wireless carriers
- Test and analyze wireless equipment and networks for availability and capacity
- Use OSI and TCP/IP networking model to troubleshoot and resolve issues
- Worked independently with very minimal supervision
- Oversaw network audits and special projects
- Train new Tower Technicians
Supreme Lending
Mortgage Loan Officer
12.2021 - 03.2022
Job overview
- Worked with clients inquiring about home purchase loans
- Created mortgage applications for clients via phone
- Advised and educated clients on different loan products and programs
- Updated clients through each step of loan application, approval and closing processes while remaining attentive to client's needs and concerns
- Worked with various departments to move loan files along from application to closing
- Made 20 - 50 calls per day to realtor partners to build relationships and create opportunities for generating revenue
Caliber Home Loans
Mortgage Loan Officer
04.2021 - 10.2021
Job overview
- Completed 6 week mortgage loan origination training program
- Received inbound calls from leads inquiring about mortgage refinancing and home purchase loans
- Made outbound calls to leads inquiring about mortgage refinancing and home purchase loans
- Created mortgage applications for customers via phone
- Advised and educated clients on different loan products and programs
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs
- Worked with various departments to move loan files along from application to closing
- Worked minimum of 10 hours per day
- Averaged 1 lock per day
- Funded over 7 million in loans
Verizon Wireless
Inside Sales Representative
02.2017 - 04.2021
Job overview
- Met and exceeded monthly sales revenue targets by up to 150%
- Maintained friendly and professional customer interactions at all times
- Received inbound leads
- Placed outbound calls to cold and warm leads
- Discovered customer needs by actively listening and providing solutions to new and existing customers
- Processed orders using digital point of sales systems
- Account analysis of existing accounts for sales opportunities
- Set up new accounts, established customer credit, and set up payment methods
- Recorded prospect contact information in Sales Force crm
- Managed pipeline of up to 100 prospects
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
- Completed 12 month Information Technology program
- Rotated between various I.T and Engineering departments learning many roles and contributing to many teams
AT&T
Installation and Service Technician
09.2015 - 08.2016
Job overview
- Performed various wire-line work to provide service to customers
- Connected/troubleshot services and line issues in phone/cable rooms/cabinets and aerial/ground terminals
- Installed and/or repaired customer's existing wireless or hard-wired Personal Area Network, SOHO network, IPTV network, VoIP/Pots phone network, and alarm systems
- Mounted equipment to walls, concealed wires, installed audio and programmed remote controls
- Handled calibration of audio and visual equipment for customers and set up devices for optimal performance
- Used Real time testing software tools to monitor network
- Provided professional service and recommendations for problem resolution and/or system optimization for homes and businesses
- Completed above average of 4 tickets per day
Education
Techskills of Sacramento, Sacramento, CA
CompTIA A+ from Information Technology
2018
Cedar Valley College, Lancaster, TX
Associate of Arts
08.2014
Skills
- Customer Service
- Professional Demeanor
- Work Orders
- Hand Tool Operations
- Safety Knowledge
- Technically Proficient
- Solution Development
- Preventive Maintenance
Timeline
Mortgage Loan Officer
Supreme Lending
12.2021 - 03.2022
Mortgage Loan Officer
Caliber Home Loans
04.2021 - 10.2021
Inside Sales Representative
Verizon Wireless
02.2017 - 04.2021
Installation and Service Technician
AT&T
09.2015 - 08.2016
Tower Climber
Microwave Transmission Systems Inc.
05.2014 - Current
Techskills of Sacramento
CompTIA A+ from Information Technology
Cedar Valley College
Associate of Arts
Similar Profiles
Andrea WethernAndrea Wethern
Business Systems Manager at Times Microwave SystemsBusiness Systems Manager at Times Microwave Systems
Robert ZamoraRobert Zamora
Shipping Supervisor at Rantec Microwave SystemsShipping Supervisor at Rantec Microwave Systems
Jagmeet SidhuJagmeet Sidhu
Extrusion Operator at Times Microwave SystemsExtrusion Operator at Times Microwave Systems