Antwoine Phillips Jr
Houston,TX
Summary
Experienced and driven professional with over 12 years of leadership in the warehouse industry. Skilled at optimizing processes and achieving operational excellence in supply chain, distribution center, third-party logistics, and less-than-truckload warehouses. Demonstrates commercial awareness and a track record of delivering results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Temporary Warehouse Worker
Proparts Center
Houston, TX
12.2024 - Current
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Worked well in an ever-changing environment to ensure on-time delivery and exceed the expectations of our customers, clients, drivers, and employees.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced order fulfillment accuracy by double-checking each order against its picking list.
Delivery Driver
Roadie Driver
Houston, TX, USA
09.2023 - Current
- Demonstrated ability to initiate and complete tasks independently.
- Demonstrated exceptional skill in addressing customer requirements and preferences.
- Displayed the ability to get task done on time
- Exhibited excellent communication skills coupled with a proactive approach.
- Maintained precision in interpreting and processing labels
- Properly load and unload vehicle
Operations Supervisor
RXO, Last Mile, LTL
Tucker, GA, USA
07.2021 - 09.2023
- Track key performance indicators (KPIs) like on-time delivery, damage rates, and employee productivity to identify areas for continuous improvement.
- Ability to analyze data, identify trends, and make informed decisions to improve operational efficiency
- Handled customer inquiries, resolved issues related to shipments, and maintained positive relationships with clients.
- Ensure adherence to all DOT regulations, safety standards, and company policies regarding freight handling, weight limits, and documentation.
- Supervised and scheduled drivers, and other terminal personnel, assigning tasks based on workload and ensuring proper training on freight handling and safety procedures.
- Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and other relevant software.
- Coordinated with dispatchers to efficiently assign routes and optimize truck capacity for LTL shipments.
- Spearheaded efforts in achieving critical KPIs, significantly boosting failing teams' performances from a delivery and customer service rate as low as 58% to a success rate of 92%.
- Monitored and optimized unloading processes, managed truck utilization, and strived to meet delivery deadlines while minimizing costs and maximizing productivity.
- Generated reports on operational performance, including metrics on delivery times, customer satisfaction, and cost analysis.
Learning Ambassador (Lead & New Hire Trainee)
Amazon, Inc.
Jefferson, GA, USA
07.2018 - 07.2021
- Assisted new team members in comprehending their roles to ensure progress and task co
- Worked as a hands-on leader with the ability to coach, train, and develop team members. Trained and coached teams of up to 6 new hires at a time on OB ship dock processes.
- Assessed operational needs swiftly and worked cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
- Displayed ability to motivate and manage a team, provide feedback, and address performance issues.
Warehouse Inventory Manager
Toys R Us Distribution
Midlothian, TX, USA
02.2014 - 06.2018
- Implemented operations in the DC centered on five core principles: People, Safety, Quality, Cycle Time, and Productivity.
- Planned and prioritized team and business initiatives - including quickly navigating technology platforms to manage operational and logistical challenges, having a consistent and intentional approach to team development, and a plan to drive continuous improvement with identified milestones.
- Conducted regular cycle counts and physical inventory audits to maintain the accuracy of stock records.
- Utilized warehouse management systems (WMS) to record inventory movements, including receiving, picking, packing, and shipping.
- Generated and purchased orders based on demand forecasts and inventory levels to ensure timely replenishment.
- Oversaw the efficient flow of goods within the warehouse, including storage locations and product rotation.
Operations Supervisor
Toys R Us Distribution
Midlothian, TX
04.2012 - 02.2014
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Thrived and led teams in a fast-paced environment that demanded quick thinking and physical agility, and embraced the challenge of physically tasking work with enthusiasm and resilience.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Led teams with value-based leadership to achieve key KPIs and metrics for the operation.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Effectively scheduled shifts that aligned with business needs based on operational hours and projected volume.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Education
BA - Management
Texas Southern University
Houston, TXSkills
- People Management
- WMS
- Inventory Management
- Microsoft Office
- Safety Oversight
- Employee Development
- Cycle Counting
- Operations Management
Certification
Forklift
Timeline
Temporary Warehouse Worker
Proparts Center
12.2024 - Current
Delivery Driver
Roadie Driver
09.2023 - Current
Operations Supervisor
RXO, Last Mile, LTL
07.2021 - 09.2023
Learning Ambassador (Lead & New Hire Trainee)
Amazon, Inc.
07.2018 - 07.2021
Warehouse Inventory Manager
Toys R Us Distribution
02.2014 - 06.2018
Operations Supervisor
Toys R Us Distribution
04.2012 - 02.2014
BA - Management
Texas Southern University