Specialized in enhancing supply chain efficiency within third-party logistics, distribution, and less-than-truckload warehouse environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Warehouse Coordinator I
A-T Controls
Stafford, TX
04.2025 - Current
Achieved seamless shipping and receiving operations through precise processing of incoming and outgoing freight.
Verified product accuracy against shipping instructions to minimize errors. Effectively packaged and staged items for prompt delivery or pickup.
Delivered consistent inventory control by conducting routine cycle counts and stocking products in accordance with company quality procedures.
Maintained impeccable inventory records to support supply chain integrity.
Executed daily forklift inspections and operated equipment safely for efficient inventory movement.
Contributed to a safer workplace through diligent operational practices.
Facilitated warehouse quality and safety functions, driving team compliance with safety policies.
Maintained a clean facility to promote a safe working environment.
Secured accurate documentation by verifying delivery tickets and managing bills of lading.
Processed purchasing requests and system invoices to ensure timely and organized operations.
Temporary Worker
Staff Force Personnel Services
Houston, TX
09.2023 - Current
Worked fast to complete tasks and meet daily deadlines.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Operations Supervisor
RXO, Last Mile, LTL
Tucker, GA, USA
07.2021 - 09.2023
Achieved tracking of key performance indicators (KPIs) such as on-time delivery, damage rates, and employee productivity, identifying critical areas for improvement.
Delivered data analysis that identified trends and supported informed decisions to enhance operational efficiency.
Resolved customer inquiries and shipment issues, maintaining strong relationships with clients.
Monitored adherence to DOT regulations, safety standards, and company policies regarding freight handling, weight limits, and documentation.
Managed supervision and scheduling of drivers and terminal personnel, assigning tasks based on workload and ensuring comprehensive training on freight handling and safety procedures.
Utilized warehouse management systems (WMS), transportation management systems (TMS), and other relevant software to enhance operational capabilities.
Coordinated with dispatchers to optimize route assignments and maximize truck capacity for LTL shipments.
Realized considerable improvement in team performance, boosting delivery and customer service rates from 58% to 92%.
Optimized unloading processes, effectively managed truck utilization, and prioritized timely deliveries while minimizing costs and maximizing productivity.
Produced detailed reports on operational performance, including metrics on delivery times, customer satisfaction, and cost analysis.
Area Manager
Amazon, Inc.
Jefferson, GA, USA
07.2018 - 07.2021
Supported team members by motivating and mentoring a large group of warehouse associates while addressing performance challenges and maintaining a safe work environment.
Team Leadership: Manage employee performance, coach associates, and drive high team engagement.Operational Execution: Oversee daily warehouse workflows, track progress, and shift resources to hit productivity goals.Safety & Compliance: Enforce strict workplace safety standards and address physical or operational hazards instantly.Process Improvement: Apply Lean and Six Sigma principles to remove workflow bottlenecks and reduce defects.Data Analytics: Review hourly performance metrics and build action plans to correct misses.
Assisted in analyzing shift performance and optimizing processes to align with daily safety, quality, and productivity objectives.
Contributed to problem-solving efforts by participating in root-cause analyses during operational bottlenecks and implementing process enhancements.
Warehouse Inventory Manager
Toys R Us Distribution
Midlothian, TX, USA
02.2014 - 06.2018
Implemented operations in the DC centered on five core principles: People, Safety, Quality, Cycle Time, and Productivity.
Planned and prioritized team and business initiatives - including quickly navigating technology platforms to manage operational and logistical challenges, having a consistent and intentional approach to team development, and a plan to drive continuous improvement with identified milestones.
Conducted regular cycle counts and physical inventory audits to maintain the accuracy of stock records.
Utilized warehouse management systems (WMS) to record inventory movements, including receiving, picking, packing, and shipping.
Generated and purchased orders based on demand forecasts and inventory levels to ensure timely replenishment.
Oversaw the efficient flow of goods within the warehouse, including storage locations and product rotation.
Operations Supervisor
Toys R Us Distribution
Midlothian, TX
04.2012 - 02.2014
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Thrived and led teams in a fast-paced environment that demanded quick thinking and physical agility, and embraced the challenge of physically tasking work with enthusiasm and resilience.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Led teams with value-based leadership to achieve key KPIs and metrics for the operation.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Effectively scheduled shifts that aligned with business needs based on operational hours and projected volume.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Education
Bachelor of Arts - Management
Texas Southern University
Houston, TX
Master of Arts - Digital Communications And Media
Texas Southern University
Houston, TX
12-2018
Skills
Assisted in managing personnel to create a positive work atmosphere
Supported implementation of warehouse management systems for efficient operations
Aided in monitoring inventory to reduce shortages and prevent overstock situations
Utilized Microsoft Office for administrative tasks and report generation
Contributed to safety programs to enhance workplace security for employees
Facilitated employee training sessions to improve skills
Participated in inventory cycle counting to ensure accurate records
Helped coordinate daily operations to achieve organizational objectives