Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antwon Anthony

Chicago,IL

Summary

Experienced retail professional with a proven ability to connect with diverse customers, enhancing their shopping experience and fostering loyalty. Strong interpersonal skills contribute to a positive team environment and effective collaboration. Consistently delivers exceptional customer service with a focus on satisfaction and repeat business. Committed to maintaining a positive attitude and a welcoming atmosphere for both customers and colleagues.

With all those intangibles is what helps work life and real life.

Overview

6
6
years of professional experience

Work History

full-time Manager Sales Associate

Footlocker
2019.02 - 2025.05
  • Delivered exceptional customer service through phone and in-person interactions.
  • Exceeded customer expectations by providing tailored solutions to specific needs.
  • Operated cash registers efficiently, ensuring accurate transactions.
  • Stocked and organized shelves to enhance
  • product accessibility.
  • Suggested complementary items to improve customer satisfaction and sales.
  • Encouraged customers to enroll in FLX program, boosting membership engagement.

RA

Mississippi Valley State
2022.09 - 2023.01
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Display leadership
  • Keyholder

Stock / Cashier

Family Dollar
2020.06 - 2022.06
  • Triaged tickets using Service Now
  • Troubleshoot problem with end users
  • Active Directory knowledge
  • Hardware & Software Support
  • Outstanding Customer Service
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Education

No Degree - Business Management

Mississippi Valley State University
Itta Bena, MS

Associate of Arts - Business Accountancy

Monterey Peninsula College
Monterey, CA

High School - undefined

Simeon Career Academy High School
Chicago, IL
06.2018

Skills

  • Goal oriented
  • Communication
  • Avid learner
  • Integrity
  • Team player
  • Proactive approach
  • Time tracking
  • Strategic planning
  • Goal setting
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Coaching and mentoring
  • Conflict resolution
  • Workflow management
  • Project management
  • Time management
  • Good judgement
  • Awareness to reactions
  • Decision-making skills
  • Good eyesight

Timeline

RA

Mississippi Valley State
2022.09 - 2023.01

Stock / Cashier

Family Dollar
2020.06 - 2022.06

full-time Manager Sales Associate

Footlocker
2019.02 - 2025.05

High School - undefined

Simeon Career Academy High School

No Degree - Business Management

Mississippi Valley State University

Associate of Arts - Business Accountancy

Monterey Peninsula College
Antwon Anthony