Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Antwon Dye

Atlanta,GA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Concentrix
Anniston, AL
03.2023 - 09.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Housekeeping Professional

Gifted Hands Cleaning Experts LLC
Anniston, AL
12.2022 - 03.2023
  • Ensured that all safety precautions are observed while handling hazardous materials.
  • Managed inventory of supplies such as linens, towels, toiletries.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Paint Line Specialist

Renaissance Manufacturing Group
Anniston, Alabama
06.2021 - 12.2022
  • Ensured safety standards were met while working on ladders or scaffolding.
  • Maintained records of all products used in each job.
  • Kept up-to-date on new products, techniques, tools, and safety regulations related to painting industry.
  • Inspected completed work for accuracy and quality assurance purposes.
  • Managed multiple projects simultaneously ensuring timely completion within budget constraints.
  • Managed customer telephone inquiries by giving accurate product information and product selection advice.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

High School Diploma -

Anniston High School
Anniston, AL
05-2016

Skills

  • Product knowledge
  • Order processing
  • Data entry
  • Quality assurance
  • Attention to detail
  • Team collaboration
  • Inventory management
  • Follow-up skills
  • Document control
  • Quality control
  • Administrative support

References

References available upon request.

Timeline

Customer Service Representative

Concentrix
03.2023 - 09.2023

Housekeeping Professional

Gifted Hands Cleaning Experts LLC
12.2022 - 03.2023

Paint Line Specialist

Renaissance Manufacturing Group
06.2021 - 12.2022

High School Diploma -

Anniston High School

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