Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Antwon Haynes

Leesburg,Florida

Summary

Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail-oriented. Adept at managing multiple tasks in fast-paced environments. Accomplished Assistant Director combines cross-functional competencies in operations planning, customer retention and financial management to develop and coach staff while interfacing with executives. Expert in boosting revenue, quality and performance. Successful in executing standard operating procedures to positively impact organizational goals.

Overview

6
6
years of professional experience

Work History

Inventory Manager

Haynes Development Group
Leesburg, USA
06.2018 - Current
  • Organized appointments and managed inventory for construction and development projects, contributing to efficient project execution
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Collaborated with other departments to coordinate supply chain activities and optimize production schedules.

Customer Service Assistant

Walgreens
Leesburg, USA
01.2024 - 10.2024
  • Efficiently manage store inventory and restocking efforts, ensuring product availability
  • Maintain organized, visually appealing displays
  • Fulfill customer orders promptly and accurately, enhancing customer satisfaction

Assistant Director / Junior Instructor

Capitol Debate
06.2020 - 08.2024
  • Develop and implement weekly activity and lesson plans, fostering student engagement and meeting educational goals
  • Supervise classrooms and provide support to junior and senior instructors, improving teaching outcomes
  • Organize and schedule meetings with universities for housing and classroom arrangements, ensuring seamless event logistics
  • Introduced innovative, interactive teaching methods to improve student engagement and learning experiences

Insurance Verification Specialist

AmerisourceBergen
Orlando, USA
10.2022 - 05.2023
  • Verified insurance coverage for clients, ensuring accurate policy information and smooth claim processing
  • Data Entry &Taking Inbound and Outbound Calls
  • Analyzed and compared multiple insurance policies to provide clients with the best coverage options.

Call Center (Pharmacy Technician)

Walgreens
Orlando, USA
09.2021 - 01.2022
  • Assisted pharmacists by managing prescription intake, medication distribution, and customer inquiries
  • Verified prescription statuses and ensured timely medication delivery
  • Provided customer service to patients by answering questions about medications and health-related topics.

Education

Associate of Arts - English

Valencia College
Orlando, FL
05.2024

High School Diploma -

West Orange High School
Winter Garden, FL
05.2020

Skills

  • Communication & Interpersonal Skills
  • Leadership & Teamwork
  • Inventory & Time Management
  • Educational Support
  • Customer Service
  • Insurance Policy Review
  • Microsoft Word
  • Microsoft Office and Outlook proficiency
  • Data Entry

References

References available upon request.

Timeline

Customer Service Assistant

Walgreens
01.2024 - 10.2024

Insurance Verification Specialist

AmerisourceBergen
10.2022 - 05.2023

Call Center (Pharmacy Technician)

Walgreens
09.2021 - 01.2022

Assistant Director / Junior Instructor

Capitol Debate
06.2020 - 08.2024

Inventory Manager

Haynes Development Group
06.2018 - Current

Associate of Arts - English

Valencia College

High School Diploma -

West Orange High School
Antwon Haynes