Antwon Jones
Las Vegas
Summary
Dynamic professional with a proven track record at Uber, enhancing driver engagement and satisfaction through strategic operational improvements. Demonstrated adaptability and situational awareness while mentoring partners and analyzing performance data. Skilled in streamlining processes and fostering collaboration, ensuring compliance and maximizing service quality in fast-paced environments.
Experienced with navigating city routes and ensuring timely and safe transportation. Utilizes problem-solving skills to manage dynamic driving conditions and enhance rider satisfaction. Track record of maintaining high level of customer service through effective communication and adaptability.
Diligent professional seeking to leverage extensive experience in transportation and customer service. Demonstrated ability to ensure rider satisfaction through efficient route planning and courteous interaction. Proven skills in problem-solving and adapting to dynamic driving conditions.
Overview
19
19
years of professional experience
Work History
Uber Partner
Uber
07.2018 - Current
- Led operational improvements, enhancing driver engagement and satisfaction across the platform.
- Mentored new partners on best practices for maximizing earnings and maintaining service quality.
- Analyzed performance data to identify trends, informing strategic decisions for regional growth initiatives.
- Streamlined onboarding processes, reducing time to activate new drivers while ensuring compliance with standards.
Security Officer
G4S Secure Solutions
01.2017 - 07.2018
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, providing assistance and reporting to management as needed.
- Implemented access control measures, verifying credentials of visitors and contractors.
- Trained new security personnel on protocols, enhancing team effectiveness and adherence to policies.
- Developed and maintained incident reports, ensuring accurate records for management review.
CEO
California Desert Patrol
01.2007 - 10.2016
- Developed and implemented strategic initiatives to enhance operational efficiency and service delivery.
- Led organizational transformation efforts, aligning resources with mission objectives to improve community engagement.
- Established partnerships with local agencies to foster collaboration in public safety initiatives and emergency response.
- Oversaw budget management, ensuring financial sustainability while maximizing the impact of community programs.
Education
Bachelor of Science - Pre-law
National University
La Jolla01-2026
Associate of Arts - Criminal Justice
Florida Institute of Technology
Melbourne, Florida, FL06-2023
Skills
- Adaptability to change
- Punctuality
- Cleanliness
- Situational awareness
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Uber Partner
Uber
07.2018 - Current
Security Officer
G4S Secure Solutions
01.2017 - 07.2018
CEO
California Desert Patrol
01.2007 - 10.2016
Bachelor of Science - Pre-law
National University
Associate of Arts - Criminal Justice
Florida Institute of Technology