Antwuane Johnson

• Monitoring financial statements, driving profitability, and managing cash flow.
• Created monthly reports for senior management summarizing operational performance metrics.
• Ensured compliance with regulatory requirements and industry standards.
• Provided leadership during times of organizational change or crisis situations.
• Overseeing the buying, selling, and pawning of merchandise, ensuring the integrity of loans, and managing inventory levels.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Oversaw marketing initiatives, increasing brand awareness and sales.
• Negotiated contracts and agreements with vendors and suppliers to reduce costs.

• Analyzed client portfolios to determine best investment opportunities.
• Evaluated current financial situation of clients before recommending any policy changes.
• Reviewed existing contracts to make sure they are compliant with state regulations.
• Attended educational seminars and conferences to stay up-to-date on industry trends.
• Ensured compliance with all applicable laws when issuing policies or making recommendations.
• Provided personalized service to clients by phone, email, or in-person meetings.
• Identified areas of improvement within the company's processes and procedures.
• Created reports on sales activities, customer feedback, and other relevant data.

• Experience: Proven experience in bar management, bartending, and hospitality.
• Leadership: Ability to lead and motivate a team.
• Communication: Excellent communication and interpersonal skills.
• Organization: Strong organizational and time management skills.
• Knowledge: Knowledge of beverage service, alcohol regulations, and bar operations.
• Financial Acumen: Understanding of budgeting, cost control, and inventory management.
• Customer Service: Ability to handle customer inquiries and resolve issues promptly.

• Responsible for accommodating residents or prospects
• Greeting And Touring Prospects
• Explain qualifications and qualify all prospective residents and maintain leasing/compliance files
• Responsible for maintaining CRM system calling and meeting prospect needs.
• Provide strong personality/Mindset and communication skills
• Provide motivating and team-oriented attitude.
• Provide a desire to exceed and a healthy competitive environment
• Responsible for meeting weekly leasing detailed reports through onesite

Provide clients with tailored life insurance policies and recommendations based on individual needs and goals.
• Act as an intermediary between clients and insurance companies, ensuring clear communication and service
satisfaction.
• Maintain and enhance client relationships through exemplary customer service to achieve retention objectives.
• Conduct client interviews to collect essential data, analyze current portfolios, and sell life insurance and annuities that
align with financial planning strategies

• Responsible for reaching and exceeding performance sales indicators for the fitness studio, such as membership sales and renewals, retail and concession sales, and upselling fitness classes and personal training sessions.
• Welcome visitors and members to the studio, answer phones, and assist the front desk with various administrative tasks
• Reach leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during studio walk-ins
• Maintain long-term clientele and grow the studio's membership base through sales, new member onboarding, and excellent customer service
• Manage and organize marketing efforts both within and outside of the studio
• Handle members' issues professionally and objectively, to resolve them through exceptional customer service

• Responsible for providing quick and efficient service to customers, while processing sales and payments for goods/services and providing receipts to customers.
• Handle cash, credit or check transactions with customers
• Ensure pricing is correct
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Resolve customer complaints, guide them and provide relevant information
• Process returns and check to see if items are damaged