Antwuyn Amerson
Insurance Advisor
Abilene,TX
Summary
Goal-oriented Insurance Advisor effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering 3 years background generating new business by selling various insurance plans.
Overview
4
4
years of professional experience
Work History
Insurance Advisor
Concentrix
Abilene, TX
10.2022 - Current
- Generated detailed quotes for prospective customers based on their requirements.
- Maintained accurate records of client profiles, policy details, and payment histories.
- Negotiated terms and conditions of policies with clients to obtain best possible coverage at lowest cost.
- Reviewed renewal documents and updated customer information as needed.
Customer Service Representative
Delek US
Abilene, TX
06.2022 - 10.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Security Supervisor
Jbm Patrol & Protection Corp.
Memphis , TN
01.2020 - 04.2022
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Education
Some College (No Degree) - Electronics Technology
Remington College
Memphis , TNSkills
- Policy analysis
- Financial Planning
- Data Interpretation
- Claims Management
Timeline
Insurance Advisor
Concentrix
10.2022 - Current
Customer Service Representative
Delek US
06.2022 - 10.2022
Security Supervisor
Jbm Patrol & Protection Corp.
01.2020 - 04.2022
Some College (No Degree) - Electronics Technology
Remington College